---
sourceDocument: Yokohama Operational Technology Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/operational-technology

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Operational Technology Management

ft:clusterId :

    - optm

bundleId :

    - optm

workflow :

    - Technology


---

# Recommended Actions for OTSM

# Recommended Actions for Operational Technology Service Management (OTSM) {#ariaid-title1}

Release version: Yokohama  
Updated July 31, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Recommended Actions for Operational Technology Service Management (OTSM) allows you to set up and apply real-time actionable recommendations for speeding up the triaging process and resolving issues quickly across various records in the Industrial Workspace including Operational Technology (OT) incidents.

## Get started {#recommended-actions-for-otsm__cf-app-landing-get-started}

|-|-|-|
| [Explore](https://servicenow-prod.fluidtopics.net/E~MDwxuChjkETu_4QzwDWg "Recommended Actions for Operational Technology Service Management (OTSM) allows you to set up and apply real-time actionable recommendations for speeding up the triaging process and resolving issues quickly across various records in the including Operational Technology (OT) incidents.") Learn how Recommended Actions for OTSM can help you manage your OT system. | [Configure](https://servicenow-prod.fluidtopics.net/_t9DBvwZkvZ2QWkl82aBaw "Enable a user working on the relevant recommendations provided by Recommended Actions for Operational Technology Service Management (OTSM)") Set up and configure Recommended Actions for OTSM to meet your specific needs. | [Use](https://servicenow-prod.fluidtopics.net/pydVkCtc3lxdUGCSAWGbZQ "After you complete all the required set-up tasks for Recommended Actions for OTSM, users can begin utilizing recommended actions for Operational Technology (OT) incidents.") Manage your OTSM records with Recommended Actions for OTSM. |
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{#recommended-actions-for-otsm__table_e4f_b43_jdc}

## Helpful resources {#recommended-actions-for-otsm__cf-app-landing-get-help}

Some ServiceNow resources that can provide you with helpful information are:


ServiceNow Store
:   <https://store.servicenow.com/sn_appstore_store.do#!/store/home>

Support
: