---
sourceDocument: Yokohama Operational Technology Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/operational-technology

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Operational Technology Management

ft:clusterId :

    - optm

bundleId :

    - optm

workflow :

    - Technology


---

# Use the Hardware Vulnerability Assessment menu in the Industrial Workspace

# Use the Hardware Vulnerability Assessment menu in the Industrial Workspace {#ariaid-title1}

Release version: Yokohama  
Updated July 31, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read  
Use the Hardware Vulnerability Assessment menu to view and track all the firmware vulnerability assessments in your OT environment. Also, in the HVA menu you can view the vulnerable items that are created based on the firmware vulnerability
assessments.

## Before you begin

Role required: sn_otvr.vul_event_manager

## About this task

The Hardware Vulnerability Assessment menu provides information of all vulnerabilities in the Operational Technology (OT) inventory that match fully or partially to the vulnerabilities enlisted in the National Vulnerability Database (NVD).

## Procedure

1. Navigate to WorkspacesIndustrial WorkspaceHardware Vulnerability Assessment. Select the menu icon ().
2. Perform the following actions on the Fully matched assessments, Partially matched assessments, Vulnerable Items, Ignored assessments, and Awaiting Normalization tabs as needed:  
   1. Choose additional columns and view them for more information regarding the assessment by selecting the update pPersonalized list icon (![Update Personalized List.]()).
   2. Update thethe displayed list of assessments by selecting the refresh icon ( ![Refresh icon]()).
   3. View assessment information in the tab according to the additional filter conditions that you select from the filter list icon (![Filter list icon]()) icon.
   4. Perform a quick filtration of assessments by selecting Choose Filters.
   {#using-hva-tabs-__ol_oks_d2q_12c}
3. View the assessment records by selecting the Fully matched assessments and Partially matched assessments tabs.  
   1. You can manually create vulnerable items for any assessment records that you choose. Select one or more records from the displayed list and then select Create Vulnerable Items.
   2. You can ignore assessment records that you choose from the displayed list. Select one or more assessment records and then select Ignore. These ignored assessments are available on the Ignored assessments tab.
   {#using-hva-tabs-__ol_gtl_gxs_12c}
4. On the Ignored assessments tab:  
   1. If you want to perform assessments on the OT devices that you have ignored previously, select Revert.
   2. If you want to create vulnerable items manually for the assessments that you choose from the displayed list, select Create Vulnerable Items.
   {#using-hva-tabs-__ol_e1s_lys_12c}
5. The Vulnerable Items tab View the list of vulnerability items that are created based on the assessment records created in the Fully matched assessments, Partially matched assessments, and Ignored assessments tabs.
6. View the OT device data that hasn't been used for assessment and awaiting normalization, by selecting the Awaiting Normalization tab.  
   The device data may have the following normalization status:
   * New
   * Match not found
   * Publisher normalized

   {#using-hva-tabs-__ul_a3w_d1t_12c}  
   Important:  
   Enable the Opt-in feature in Enterprise Asset Management, which enables OT devices to be available for normalization. For more information, see [Opt-in to Enterprise Asset Management Content Service](https://www.servicenow.com/docs/access?context=optin-cs-eam&version=yokohama&pubname=yokohama-it-asset-management&ft:locale=en-US).
**Related concepts**   

* [Operational Technology Hardware Vulnerability Assessment](https://servicenow-prod.fluidtopics.net/Wf4g7_BKQpsN86ewcSxfYA "The Operational Technology (OT) Hardware Vulnerability Assessment (HVA) application enables you to assess the firmware vulnerabilities of the OT devices in inventory and create vulnerable items (VIT) against the impacted OT devices.")  
**Related tasks**   

* [Set up the Hardware Vulnerability Assessment of Operational Technology devices using guided setup](https://servicenow-prod.fluidtopics.net/8BOVI_rE2spbnKMzxovaiQ "Use the Industrial Workspace Admin guided setup to walk through configuring the Hardware Vulnerability Assessment feature available on the Industrial Workspace menu.")

*[\>]: and then