---
sourceDocument: Yokohama Manufacturing
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/manufacturing

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Manufacturing

ft:clusterId :

    - mftg

bundleId :

    - mftg

workflow :

    - Customer and Industry


---

# Dealer management

# Dealer management {#ariaid-title1}

Release version: Yokohama  
Updated July 31, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The dealer portal enables you to manage the repair, recall, and sales promotion claims.
{#mco-use-dealer-portal__table_wny_k2g_tfc__entry__2}

| Tasks | Description |
|-|-|
| [Look up an asset or claim by its serial number](https://servicenow-prod.fluidtopics.net/0FH0vo6wS~ECsmqZhNItJg "Look up the serial number of the asset or claims details in the dealer portal. View the item for recall and sales promotion claims.") | View asset or claim details. |
| [Repair claim for the dealer](https://servicenow-prod.fluidtopics.net/XbvYtw6IO~jxDa_GM_l4ew "The dealer portal enables the dealers to raise a claim request for the repair work that was performed for a product. The repair could have been done either under warranty or after the recall of the product.") | Submit a repair claim for warranty and recall. |
| [Sales promotion for the dealer](https://servicenow-prod.fluidtopics.net/qEXyJJspmx3H2nMwHIS9zw "The dealer portal enables the dealers to view the sales promotions campaign created by OEMs. Dealers can also raise a claim request on the sales promotion.") | Submit a sales promotion claim. |
[ ]

{#mco-use-dealer-portal__table_wny_k2g_tfc}