---
sourceDocument: Yokohama Manufacturing
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/manufacturing

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Manufacturing

ft:clusterId :

    - mftg

bundleId :

    - mftg

workflow :

    - Customer and Industry


---

# Recall management

# Recall management {#ariaid-title1}

Release version: Yokohama  
Updated July 31, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Recall management enables the OEMs to identify and remove or replace the faulty products sold to the customers.
{#mco-recall-management__table_nqq_1zh_wfc__entry__2}

| Tasks | Description |
|-|-|
| [My campaigns](https://servicenow-prod.fluidtopics.net/lQUj7Es62cN4cnIij3zrPw "My campaigns display the claims assigned to the person who has logged in to the workspace.") | Displays all the recall claims that are assigned to the person logged in to the workspace. |
| [All campaigns](https://servicenow-prod.fluidtopics.net/ad2bxEvx8LTlv72JYXIQrQ "All campaigns form enables OEM agents to create or view all the recall campaigns.") | Displays all the recall claims that are assigned to the OEM. |
| [My campaign phases](https://servicenow-prod.fluidtopics.net/1T37Tup9Th2_KL8E_F2wYg "Recall campaign phase displays the claims assigned to the person who has logged in to the workspace.") | Displays all the recall campaign phases that are assigned to the person logged in to the workspace. |
| [All campaign phases](https://servicenow-prod.fluidtopics.net/U4yAayengbjyPtpZY1DPCg "Agent workspace enables OEMs to create or view all the recall campaign phase claims assigned to logged in to the workspace.") | Displays all the recall campaign phases that are assigned to the OEM. |
[ ]

{#mco-recall-management__table_nqq_1zh_wfc}