---
sourceDocument: Yokohama Manufacturing
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/manufacturing

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Manufacturing

ft:clusterId :

    - mftg

bundleId :

    - mftg

workflow :

    - Customer and Industry


---

# Partially approve a claim

# Partially approve a claim {#ariaid-title1}

Release version: Yokohama  
Updated July 31, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
As an OEM claims agent, partially
approve the claims job expenses raised by
a dealer.

## Before you begin

Role required: claims agent

## Procedure

1. Navigate to WorkspacesCSM/FSM Configurable WorkspaceListsRepair.  
   Note:  
   To learn how to create and navigate to the Review \& approve form, see [Create repair claim](https://servicenow-prod.fluidtopics.net/9ek_V0M5u5Xhe4XVOvqJ_g "Create a repair claim for the products under warranty or recall.").
2. Select Review \& approve from Activities.
3. From the drop-down list, select Partially approved.  
   Note:  
   You can edit the claim before approving or rejecting.
4. Process the claim.

   | Action | Description |
   | Approve the claim | Select . |
   | Reject the claim | Select . |
   | Delete the claim | Select ![](). |
   | Approve a lesser amount than the requested one | Enter an amount in Approved amount. |
   | Delete the claim | Select ![](). |
   |-|-|

   {#mco-partially-approve-claims__choicetable_xfg_5ww_zfc}
5. View the repair claim summary details by selecting Claim Summary.
6. Select Submit.
7. Select Comment and Confirm.
{#mco-partially-approve-claims__steps_fyb_mwf_vfc}

*[\>]: and then