---
sourceDocument: Yokohama Manufacturing
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/manufacturing

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Manufacturing

ft:clusterId :

    - mftg

bundleId :

    - mftg

workflow :

    - Customer and Industry


---

# Agents workspace

# Manufacturing Commercial Operations
landing page (Agents
workspace) {#ariaid-title1}

Release version: Yokohama  
Updated July 31, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Manufacturing Commercial Operations enables OEMs or
manufacturers to use
Agents workspace as a landing page to
create sales promotion and recall campaigns. It also enables the agents
to view, submit, review, and approve claims.
Figure 1. MCO workspace landing page

The agent workspace landing page includes different sections and components.
{#mco-landing-page__table_w3j_mwg_zfc__entry__2}

| Tabs/Fields | Description |
|-|-|
| Active claims | Number of active claims that includes repair, recall, and sales promotion claims. |
| Last updated in 7 days | Recently updated claims. |
| Active recall campaigns | Active campaigns created and published by OEMs. |
| Active sales promotions | Active sales promotion campaigns created and published by OEMs. |
[Table 1. Components of the agent workspace landing page]

{#mco-landing-page__table_w3j_mwg_zfc}
**Related concepts**   

* [Set up Manufacturing Commercial Operations](https://servicenow-prod.fluidtopics.net/Y51z92hVIAap6np~dJ4kuw "Set up the Manufacturing Commercial Operations basic requirements.")
* [Set up sales promotion](https://servicenow-prod.fluidtopics.net/0lN7KPMsY4CkxuBAzBLP6w "A sales promotion setup enables the manufacturers to configure the sales promotion details. It includes the promotion name, start and end date of the promotion, sales promotion type, and incentive details.")
* [Agent management](https://servicenow-prod.fluidtopics.net/2D1NrS8YwcnHWamNBmLlcg "The workspace portal or the agent workspace enables the OEM or the manufacturers to create, view, and approve claims.")