---
sourceDocument: Yokohama Manufacturing
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/manufacturing

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Manufacturing

ft:clusterId :

    - mftg

bundleId :

    - mftg

workflow :

    - Customer and Industry


---

# Components installed with Manufacturing Commercial Operations Core

# Components installed with Manufacturing Commercial Operations Core {#ariaid-title1}

Release version: Yokohama  
Updated July 31, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Several types of components are installed with installation of the Manufacturing Commercial Operations application. These components include user roles, tables, plugins, ServiceNow Store applications, and business rules.
Note:  
The Application Files table lists the components that are installed with this application. For instructions on how to access this table, see [Find components installed with an
application](https://www.servicenow.com/docs/access?context=find-components&version=yokohama&pubname=yokohama-platform-administration&ft:locale=en-US).

Demo data is available for this feature.

## Roles installed {#mco-components-installed__section_fx4_b4n_lfc}

User roles are assigned by the use case that is being supported. For each feature, there are both roles with view-only access and roles with various levels of interactive access.
{#mco-components-installed__table_h1g_24n_lfc__entry__2}

| Role | Contains roles |
|-|-|
| sn_mfg_cmn.manufacturing_operations_admin | * sn_sls_prm_clm_mgt.bulk_upload_admin * sn_sales_prm_mgmt.sales_promotion_manager * sn_mfg_cmn.input_set_writer * sn_labr_cmn.labr_admin * sn_repr_claim_mgmt.claim_admin * sn_sls_prm_clm_mgt.sales_promotion_claim * sn_rcl_claim_mgmt.adminsn_prd_pm.product_catalog_admin * sn_sales_prm_mgmt.sales_promotion_admin * sn_prm.enterprise_partner_admin * sn_dealer_mgmt.dealer_admin * sn_customerservice_manager * sn_claim_cmn.claims_agent {#mco-components-installed__ul_fjt_34n_lfc} |
| sn_claim_cmn.claims_agent | * sn_sales_prm_mgmt.sales_promotion_viewer * sn_prm.enterprise_partner_agent * sn_rcl_claim_mgmt.campaign.viewer * sn_customerservice_agent * sn_dealer_mgmt.dealer_viewer * sn_repr_claim_mgmt.navigation_menu * sn_prd_pm.product_catalog_viewer * sn_repr_claim_mgmt.claim_writer * sn_sls_prm_clm_mgt.sales_promotion_claim_writer * sn_mfg_cmn.navigation_menu {#mco-components-installed__ul_slx_s4n_lfc} |
| sn_dealer_mgmt.dealer_service_advisor | * sn_repr_claim_mgmt.claim_creator * sn_rcl_claim_mgmt.campaign.viewer * sn_customerservice.customer_case_manager * sn_prd_pm.external_product_viewer * sn_dealer_mgmt.dealer_viewer * sn_customerservice.requester * sn_prm.external_partner_associate {#mco-components-installed__ul_b45_w4n_lfc} |
| sn_dealer_mgmt.dealer_sales_agent | * sn_dealer_mgmt.dealer_viewer * sn_prm.external_partner_associate * sn_sls_prm_clm_mgt.bulk_upload_creator * sn_sales_prm_mgmt.sales_promotion_viewer * sn_sls_prm_clm_mgt.sales_promotion_claim_creator * sn_customerservice.customer_case_manager {#mco-components-installed__ul_vnd_1pn_lfc} |
| sn_rcl_claim_mgmt.recall_manager | * sn_rcl_claim_mgmt.campaign.creator * sn_mfg_cmn.navigation_menu {#mco-components-installed__ul_vd2_dpn_lfc} |
| sn_sales_prm_mgmt.sales_promotion_manager | * sn_sales_prm_mgmt.sales_promotion_creator * sn_sls_prm_clm_mgt.sales_promotion_claim_viewer * sn_customerservice.csm_workspace_user * sn_mfg_cmn.navigation_menu {#mco-components-installed__ul_nh1_fpn_lfc} |
| sn_dealer_mgmt.dealer_operations_admin | * sn_prm.external_partner_manager * sn_sls_prm_clm_mgt.bulk_upload_admin * sn_dealer_mgmt.dealer_sales_agent * sn_dealer_mgmt.dealer_service_advisor {#mco-components-installed__ul_glf_3pn_lfc} |
| sn_rcl_claim_mgmt.recall_phase_owner | * sn_mfg_cmn.navigation_menu * sn_rcl_claim_mgmt.campaign_phase.writer {#mco-components-installed__ul_ll3_kpn_lfc} |
[Table 1. Manufacturing Commercial Operations Core roles]

{#mco-components-installed__table_h1g_24n_lfc}
**Related concepts**   

* [Exploring Manufacturing Commercial Operations](https://servicenow-prod.fluidtopics.net/_U8m2MnH8p4Y~UpbvySt0A "Learn how the  Manufacturing Commercial Operations solution can help your organization to speed up revenue and create differentiated customer and channel experiences while reducing operations costs.")