---
sourceDocument: Yokohama Manufacturing
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/manufacturing

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Manufacturing

ft:clusterId :

    - mftg

bundleId :

    - mftg

workflow :

    - Customer and Industry


---

# Claim details form

# Claim details form {#ariaid-title1}

Release version: Yokohama  
Updated July 31, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The Claim details form
enables the dealer to enter the claim
details for repair work performed.
{#mco-claim-details-form__table_bzb_hqf_sfc__entry__2}

| Fields | Description |
|-|-|
| Asset | Asset or product on which repair action is performed. |
| Requested by | User who is raising the repair claim request. |
| Consumer | Customer information that is auto-populated based on the install base. |
| Description | Short description on the repair claim. |
| Dealer | Dealer who is raising the repair claim request. |
| Reported date | Date on which the claim is being raised. |
| Work order | String value. |
[ ]

{#mco-claim-details-form__table_bzb_hqf_sfc}
**Related tasks**   

* [Submit a repair claim for warranty](https://servicenow-prod.fluidtopics.net/oDXh9Wrkk_uNfW7qPUf3wg "Create a warranty claim and submit it for approval.")
* [Submit a repair claim for recall](https://servicenow-prod.fluidtopics.net/bKoL74RQqUUHLGjTc6B66A "Create a recall claim and submit it for approval.")  
**Related topics**   

* [Roles and components of Partner Relationship Management](https://www.servicenow.com/docs/access?context=roles-and-components-of-partner-relationship-management&version=yokohama&pubname=yokohama-order-management&ft:locale=en-US)