---
sourceDocument: Yokohama Manufacturing
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/manufacturing

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Manufacturing

ft:clusterId :

    - mftg

bundleId :

    - mftg

workflow :

    - Customer and Industry


---

# Using the Business Portal in Manufacturing Commercial Operations

# Using the Business Portal in Manufacturing Commercial Operations {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Customers can use the Business Portal to browse product catalogs and create product orders in Sales Customer Relationship Management for Manufacturing Commercial Operations.

The Business Portal is a self-service web portal in Manufacturing Commercial Operations based on the Service Portal application.  
The Business Portal supports your business-to-business (B2B) customers, allowing them to configure products and place orders independently via a self-service portal. The portals provides ready to use features that require minimal setup. These include:

* Header and footer with links for different customer activities.
* Home page provides a summary of essential items to the logged-in user.
* Hierarchical menu to systematically navigate to different portal pages.
* Unified browse experience for knowledge and catalog through taxonomy topics.
* List pages to browse, search, and filter through records of cases, products, orders, and others.
* Record view pages to view key information, related actions, related lists, and quick links of a record.
{#mco-business-portal-using__ul_txd_bbx_g3b}  
Note:  
The Business Portal Store app is automatically installed when you install the Customer Service Portal store app. For details, see [Activate the Consumer and Customer Service Portals](https://www.servicenow.com/docs/access?context=activate-consumer-portal&version=yokohama&pubname=yokohama-customer-service-management&ft:locale=en-US).