---
sourceDocument: Yokohama Manufacturing
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/manufacturing

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Manufacturing

ft:clusterId :

    - mftg

bundleId :

    - mftg

workflow :

    - Customer and Industry


---

# Reviewing and approving the sales promotion claims

# Reviewing and approving the sales
promotion claims {#ariaid-title1}

Release version: Yokohama  
Updated July 31, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Agents workspace enables a claims agent to review and approve the sales promotion claims submitted by the dealer.
{#mco-approve-sales-promotion-claims__table_kbs_54c_5fc__entry__2}

|   |   |
|-|-|
| [Approve all claims](https://servicenow-prod.fluidtopics.net/kvqr5A5Ig3uhA2w971dA_g "As an OEM claims agent, approve all the claim request raised by the dealer.") | Approve each claim case line. |
| [Reject a claims](https://servicenow-prod.fluidtopics.net/5s0Pdmk2d0blbshANhUTXw "Reject a claims that was raised by the dealer.") | Reject each claim case line. |
| [Partially approve a claims](https://servicenow-prod.fluidtopics.net/4j9I5U2gkKCInUTgpfTdPQ "Partially approve a sales promotion claim by updating the approved amount, which is less than the claimed amount.") | Partially approve the claim case line. |
[ ]

{#mco-approve-sales-promotion-claims__table_kbs_54c_5fc}  
Note:  
Review and approve activity is visible to the claims agent. All other activities are performed by the dealer sales agent.