---
sourceDocument: Yokohama Manufacturing
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/manufacturing

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Manufacturing

ft:clusterId :

    - mftg

bundleId :

    - mftg

workflow :

    - Customer and Industry


---

# Reviewing and approving repair claims

# Reviewing and
approving repair claims {#ariaid-title1}

Release version: Yokohama  
Updated July 31, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Agents portal or workspace enables you to review and approve the claims submitted by a dealer.

From
the Activities
menu,
select Review \& approve
.
{#mco-approve-repair-claims__table_djt_qnc_5fc__entry__2}

| Tasks | Description |
|-|-|
| [Reviewing and approving repair claims](https://servicenow-prod.fluidtopics.net/k1vKEtsn37YRt31MxAwnWg "Agents portal or workspace enables you to review and approve the claims submitted by a dealer.") | Approve all claim job expenses. |
| [Reject all claims](https://servicenow-prod.fluidtopics.net/W7CuGSd8UvMpLoAGzYbAqQ "Rejects all the claims job expenses raised by a dealer.") | Reject all claim job expenses. |
| [Partially approve a claim](https://servicenow-prod.fluidtopics.net/rkUR_8cH7XNvXz~A0lgkWg "As an OEM claims agent, partially approve the claims job expenses raised by a dealer.") | Partially approve the job claim expenses. |
| [Send back a claim](https://servicenow-prod.fluidtopics.net/y96Lu5Bah5KAzp8Ue3GuMg "As an OEM claims agent, send back the claims request to the dealer for additional information.") | Send back the claim for additional information. |
[ ]

{#mco-approve-repair-claims__table_djt_qnc_5fc}