On-Call Scheduling new schedule engine
Introducing the new On-call schedule engine with enhanced capabilities and user experience.
The new On-call schedule engine is more efficient with the following enhanced features:
- It reduces the time taken to move, add, or remove members from a shift.
- It resolves the gaps arising when members are scheduled for extra-time or partial workdays due to the holiday calendar.
- It reduces the gaps caused by adding, removing, or replacing members of the shift.
- It refers the previous rotation to determine the next person to start the new assignment with. To ensure fair assignment, it starts the rotation with a person not yet assigned in the previous rotation.
Note:
- New shift will automatically work with the new schedule engine.
- For existing shifts, you can go to the shift record page and manually migrate using the Migrate Now option.
- To migrate all the existing shifts in bulk, run On-Call Upgrade shifts to 2024 schedule engine schedule job.
Important:
The shift rotation may change after switching to the new schedule engine. In that case, you can always create a new shift rotation from the current or future date with the new schedule engine which works as
expected