Terminate a process on your device

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read

    • Terminate a process on your device to boost performance and free up valuable resources for smoother operation.

    Before you begin

    Role required: sn_dex.engineer or sn_dex.admin

    Procedure

    1. Navigate to Workspaces > Service Operations Workspace.
    2. In the primary navigation pane, select the Devices icon (Devices icon).
    3. Select the device for which you want to terminate a process.
    4. Select Running processes.
    5. In the contextual side panel, select the Action library icon (Actions library icon).
    6. In the End process card, select Start.
    7. Select the End process card that shows the process state as New.
    8. In the Get user approval card, select I received approval to trigger this action, then select Submit.
    9. In the Process ID (PID) field, enter the corresponding ID obtained from the PID column.
    10. Select Submit.

      The process is terminated.

    What to do next

    In the contextual side panel, select the Playbook icon (Playbook icon) to access the current action of the device and to review the action execution history of the device.