Installed application Performance page

  • Release version: Yokohama
  • Updated January 30, 2025
  • 2 minutes to read
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    Summary of Installed Application Performance Page

    The Installed Application Performance page provides critical insights into active incidents and alerts, allowing for effective incident management and resource allocation. It helps in proactively identifying potential vulnerabilities within applications.

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    Customers can access performance data over the last 2 hours, 24 hours, or 30 days by selecting a timeframe from a drop-down menu. The page features two charts: one for application performance metrics and another for aggregated data based on the selected time frame.

    Key Features

    • Incident Reporting: Displays total active incidents, crashes, and freezes for applications that emit crash events (event id = 1000), such as Microsoft Office applications.
    • Performance Metrics: Offers detailed information on CPU, memory, and I/O performance including average usage statistics over the selected timeframe.
    • Filtering Options: Allows filtering of performance metrics by device location or application version during the selected time period.

    Key Outcomes

    By utilizing the Installed Application Performance page, customers can:

    • Quickly identify and respond to application incidents, enhancing overall incident management.
    • Monitor application performance trends to allocate resources effectively.
    • Proactively address application vulnerabilities based on crash and freeze data.

    The installed application overview section presents details on the total number of active incidents and alerts and also displays patterns in the type of reported issues. This information is crucial for effective incident management, resource allocation, and proactive identification of potential application vulnerabilities.

    Note:
    Access application performance data spanning the past 2 hours, 24 hours, or 30 days by choosing your preferred timeframe from the provided drop-down list.

    The chart on the right side displays the application performance metrics. The chart on the left side displays the aggregated metric data for the selected time window.

    Table 1. Installed application performance - Number of crashes and freezes
    Field Description
    Total number of crashes - Last 2 hours Total number of crashes in the last 2 hrs. This lists the aggregate value.
    Note:
    The number of crashes pertains to applications that emit a window app crash event (event id = 1000) on crashing such as Microsoft OneDrive, Microsoft Teams, Microsoft Excel, Microsoft OneNote, Microsoft PowerPoint, Microsoft Outlook, and Microsoft Word.
    Number of crashes - Last 2 hours Number of application crashes over the last 2 hours by version.
    Total number of freezes - Last 2 hours Total number of freezes in the last 2 hrs. This lists the aggregate value.
    Number of freezes - Last 2 hours Number of application freezes over the last 2 hours by version.
    Table 2. Installed application performance - CPU, Memory, and I/O performance
    Field Description
    Average CPU usage - Last 2 hours Lists the average CPU usage.
    CPU usage - Last 2 hours The percentage of total processor (CPU) capacity consumed by the application.
    Average memory usage - Last 2 hours Lists the average memory usage.
    Memory usage - Last 2 hours The percentage of total memory or RAM consumed by the application.
    Average I/O read - Last 2 hours The average speed at which the application reads data from storage (for example, when opening a large file).
    I/O read - Last 2 hours The speed at which the application reads data from storage.
    Average I/O write - Last 2 hours The average speed at which the application saves data to storage (for example, when creating log files or saving a project).
    I/O write - Last 2 hours The speed at which the application saves data to storage.
    Note:
    You can filter the performance metrics by either searching by location of the device or by app version running on the device in a selected time period.