---
sourceDocument: Yokohama Enable AI
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/intelligent-experiences

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Select the model provider

# Select the LLM for AI agents and agentic workflows {#ariaid-title1}

Release version: Yokohama  
Updated July 31, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Choose the large language model (LLM) service provider for Now Assist
AI agents in AI Agent Studio.

## Before you begin

Role required: sn_aia.admin

## About this task

LLMs are part of the foundation of agentic AI. Different LLMs can provide slightly different performance and responses. You can select which LLM to use at a global level for agentic AI from the AI Agent Studio to help adjust the response quality to best fit your agentic workflows.  
Note:  
If you already have agents built and you change the global LLM, then you must test the agents after making the change.

Depending on your region, you may have to consent to using a different service provider.

## Procedure

1. Navigate to AllAI Agent StudioSettings.
2. Navigate to the Model provider tab.
3. Select Configure to be redirected to AI Admin Hub.
4. In the Choose a default model provider field, select  
   Your choices are the following:
   * Now LLM Service
   * AWS Claude
   * Azure OpenAI
   * Google Gemini
5. Review the impacted AI agents.  
   Certain AI agents may require specific model providers. Select the AI agents tab in the Impact overview section to see which AI agents are affected by any changes to the model provider.
6. Select Save.

## Result

Your chosen LLM is used globally for all AI agents and agentic workflows.

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