---
sourceDocument: Yokohama Enable AI
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/intelligent-experiences

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Exploring AI Analytics

# Exploring AI Analytics {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Learn how AI Analytics enables users with the AI Analytics Viewer or AI Analytics Admin role to monitor the usage, value, and performance of generative AI features and capabilities offered under Now Assist.

## AI Analytics overview {#exploring-now-assist-analytics__cf-exploring-parent-overview}

The AI Analytics dashboard is built on the Platform Analytics experience. The dashboard contains indicators and breakdowns that provide actionable insights into the usage, value, and performance of your Now Assist implementation, including AI Guardian, Now Assist context menu, and search.

## AI Analytics users {#exploring-now-assist-analytics__cf-exploring-parent-users}

{#exploring-now-assist-analytics__table_d2m_3lr_gcc__entry__2}

| User | Description |
|-|-|
| AI Analytics Admin | AI Analytics admins monitor usage, value, and performance of the Now Assist implementation, including AI Guardian, Now Assist context menu, and search. They also configure skill-dashboard mappings to view individual skill usage and performance indicators. |
| AI Analytics Viewer | View the dashboard pages to monitor usage and performance indicators. |
[Table 1. Users]

{#exploring-now-assist-analytics__table_d2m_3lr_gcc}

## AI Analytics benefits {#exploring-now-assist-analytics__cf-exploring-parent-benefits}

{#exploring-now-assist-analytics__table_g2m_3lr_gcc__entry__3}

| Benefit | Feature | Users |
|-|-|-|
| Monitor usage, value, and adoption of Now Assist, skill performance, AI Guardian, Now Assist context menu, and search. | * [Usage and adoption](https://servicenow-prod.fluidtopics.net/~2_Q19HW4VGRHeaoZ2teYw "The Usage and adoption dashboard page contains key usage and performance indicators that help you evaluate the adoption of Now Assist in your organization.") * * [Skills performance](https://servicenow-prod.fluidtopics.net/MoU_75iN3kV0trE4glDsWQ "Use the Skills performance dashboard page to view usage and performance indicators of one or more Now Assist skills that are active.") * [AI Guardian analytics](https://servicenow-prod.fluidtopics.net/WbvYuU_DwB03lI8AGiz_3A "Monitor the performance of guardrails enabled through AI Guardian.") * [Now Assist context menu analytics](https://servicenow-prod.fluidtopics.net/QwKk8LkYZVaeejDeIxdJfA "Monitor the usage and performance of the Now Assist context menu.") * [User search analyzer](https://servicenow-prod.fluidtopics.net/dmXj3gQFFfLnwObvE2ZQTQ "Gain insights into user search queries and results provided by Now Assist.") * [Now Assist value insights](https://servicenow-prod.fluidtopics.net/gtelN8FQiZ2yfu~Wy7C~pQ "Gain insights into the value realized from Now Assist skills and features.") {#exploring-now-assist-analytics__ul_yyb_m4b_ddc} | AI Analytics Admin or AI Analytics Viewer |
[Table 2. AI Analytics benefits]

{#exploring-now-assist-analytics__table_g2m_3lr_gcc}

## What to explore next {#exploring-now-assist-analytics__cf-exploring-parent-links}

To learn more about configuring and using AI Analytics, see:

* [Configuring AI Analytics](https://servicenow-prod.fluidtopics.net/QPKm5WwqkTjJZ1avdHD5wg "Configure the AI Analytics dashboard to view the usage, value, and performance indicators of Now Assist.")
* [Using AI Analytics](https://servicenow-prod.fluidtopics.net/uZeksB7Foj6wkHXcOnkZuQ "The AI Analytics dashboard provides indicators and breakdowns that help monitor the performance of generative AI features, capabilities, and skills active on your instance.")
* [AI Analytics reference](https://servicenow-prod.fluidtopics.net/3oKGeLk8Dg~FTw4NblVAug "AI Analytics reference topics include information about user roles and details of the indicators on the dashboard.")
{#exploring-now-assist-analytics__ul_h2m_3lr_gcc}