---
sourceDocument: Yokohama Enable AI
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/intelligent-experiences

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Activate Now Assist panel standard chat

# Activate Now Assist panel standard chat {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Activate the Now Assist panel standard chat to enable your agents to use Now Assist skills, such as task summarization or navigation, in a side panel on the user interface.

## Before you begin

You must install at least one Now Assist application before you can turn on the Now Assist panel.

Role required: sn_nowassist_admin.nsa_admin

## About this task

You must have the now_assist_panel_user role to have access to the Now Assist panel once you turn it on.

To learn more about the Now Assist panel, and how it can assist your agents, see [Now Assist panel](https://servicenow-prod.fluidtopics.net/hbn2oSb_JmQ6YZBXB1LIvA "With the Now Assist panel, you can get assistance from generative AI experiences to solve customer issues faster. Use this conversational interface to summarize a chat, case, or incident, get help, or generate resolution notes so that you can get the context of this information more quickly.").

## Procedure

1. Navigate to AllNow Assist AdminNow Assist Experiences.  
   If you're already in AI Admin Hub, select the Now Assist Experiences tab.
2. Select Now Assist panel.
3. Enable the Now Assist panel on your instance by selecting Turn On.  
4. In the Turn on Now Assist panel dialog box, select Turn on.  
5. Select CI Admin Console to manage LLM Virtual Agent or create a new one on the Assistants page.
6. Select Now Assist default assistant to turn on the Now Assist panel.
7. If you want to use assistants, you must activate them.  
   See [Activate Now Assist panel assistants](https://servicenow-prod.fluidtopics.net/NGz4VmPa07SudDlgPBRc_w "You must activate Now Assist panel assistants before using them.") for information on activating assistants.

## What to do next

For help with installation, see [Solving installation and configuration issues with Now Assist](https://servicenow-prod.fluidtopics.net/aLa1XmoWmNzPhToHnhfOYg "Use this checklist to address issues or gaps in your Now Assist configuration.").

To see Now Assist panel in action for Now Assist applications, see the following topics:  
* 
* [Summarize a Sidebar discussion by using ServiceNow Otto for IT Service Management (ITSM)](https://www.servicenow.com/docs/access?context=now-assist-itsm-sidebar-discussion&version=yokohama&pubname=yokohama-it-service-management&ft:locale=en-US)
* [Summarize an issue using ServiceNow Otto for Integrated Risk Management (IRM)](https://www.servicenow.com/docs/access?context=summarize-an-issue&version=yokohama&pubname=yokohama-governance-risk-compliance&ft:locale=en-US)
* 
{#activate-now-assist-panel__ul_exm_yvn_syb}

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