---
sourceDocument: Yokohama Impact
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/impact

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Impact

ft:clusterId :

    - ipact

bundleId :

    - ipact


---

# Remove Impact user permissions

# Remove Impact user permissions {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Remove permissions that you've assigned to an Impact user if that user should no longer have access to Impact.

## Before you begin

Role required: Impact admin

## Procedure

1. Navigate to ImpactUser Profile MenuManage Users.
2. In the ServiceNow sites section, access the Impact Digital Experience tile.
3. Select View all users.
4. Enter the users name into the Search users field.
5. Select ActionsEdit role(s).
6. Edit the user role to None.  
   Note:  
   Refer to [User roles in Impact](https://servicenow-prod.fluidtopics.net/H8f4SakcsqyYBpQTM7SEgQ "Impact offers many roles to assign to fit your business needs. When you log in to Impact, you’ll see a personalized view of your objectives, metrics, and recommendations tied directly to your role.") for details on which role to assign to the user for the appropriate access level in Impact.
7. Select Confirm.  
   A confirmation message displays then you are returned to the users page.
{#remove-impact-user-permissions__steps_tbv_zqd_t1c}

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