---
sourceDocument: Yokohama Impact
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/impact

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Impact

ft:clusterId :

    - ipact

bundleId :

    - ipact


---

# Set an alert to monitor the average response time of applications

# Set an alert to monitor the average response time of applications {#ariaid-title1}

* Release version: Yokohama
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Set an alert to monitor the application performance when the average response time of applications that run on an instance exceeds the configured threshold.

## Before you begin

Role required: admin

## Procedure

1. Navigate to ImpactPlatform HealthMonitorGo to Instance Observer
2. Log in to Instance Observer and navigate to AlertsConfigure alerts.
3. Select an instance in the Instance list.
4. In the Search alerts field, enter <kbd class="ph userinput">Application monitoring</kbd>.
5. Select the Application monitoring -- Average Response Time alert card.
6. In the Edit alert configuration slide on page, set the conditions by setting up a Snooze time.  
   The minimum snooze time is 15 minutes.
7. Set the values in the Average Response Time in seconds for each data point collected over the past mins fields so that the alert is set when the response time exceeds the time frame for each data point collected over the past minutes that you have configured.
8. In the Add applications section, search from the Available applications and select those applications for which you want to trigger the average response time alert.  
   All the selected applications appear in the Selected section. You can select a maximum of 10 applications and a minimum of one.
9. Select Simulate to get a list of simulated applications.  
   The list shows the applications with average response time collected from the data. Setting this alert On with selected applications enables you to monitor their performance.

10. Select Set Notification.  
    To set notification, see [Set notification step](https://servicenow-prod.fluidtopics.net/P2RvAG1fBEucC7mS6BSykQ "Follow these steps to configure Key Alerts on an instance where critical alerts have not yet been configured.").

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