---
sourceDocument: Yokohama Impact
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/impact

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Impact

ft:clusterId :

    - ipact

bundleId :

    - ipact


---

# Impact User Management

# Impact User Management {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Impact IDI admins can create, view, and manage their users with Impact User Management.

## Before you begin

Note:  
See [User roles in Impact](https://servicenow-prod.fluidtopics.net/H8f4SakcsqyYBpQTM7SEgQ "Impact offers many roles to assign to fit your business needs. When you log in to Impact, you’ll see a personalized view of your objectives, metrics, and recommendations tied directly to your role.") for information about Impact role permissions.

Role required: Impact admin

## Procedure

1. Navigate to ImpactUser Profile MenuManage Users.
2. Select Add new user.
3. Enter the relevant information including:  
   * User email (required)
   * User First and Last names (required)
   * Impact role
   * Impact feature access
   * ServiceNow University access role
   {#ide-user-management__ul_fcw_wtv_2xb}
4. Select Submit.  
   The new user is created.
{#ide-user-management__steps_j32_3ty_t1c}

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