---
sourceDocument: Yokohama Impact
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/impact

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Impact

ft:clusterId :

    - ipact

bundleId :

    - ipact


---

# Configure Key Alerts

# Configure Key Alerts {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Follow these steps to configure Key Alerts on an instance where critical alerts have not yet been configured.

## Before you begin

Role required: admin

## Procedure

1. Navigate to ImpactPlatform HealthMonitorGo to Instance Observer
2. Log in to Instance Observer and navigate to AlertsConfigure alerts.  
   A notification banner displays.
3. Select Configure your alerts!.  
   Alerts for metrics chosen by the system display.
4. Select up to five alerts from the Max alerts per day / per metric drop-down to receive for each metric per day.  
   The maximum number of alerts selected pertains to each of the six available system metrics. If you choose a maximum of two alerts for each metric, then you receive 12 alerts, as the maximum alert count each day, for example (2 alerts) X (6 metrics) = 12 alerts. The alert count resets daily at 00:00 UTC.
5. Select Set Notification.  
   The Alert configuration page loads and the Default notification rule is automatically selected.
6. **Optional:** Select Configure Notification to create a custom rule.  
   The How to Configure Notification Rules link contains information on custom notification creation. Rule options include Rule Name, Recipients, and Notification Methods.
7. Select Review \& Create to display the summary of the alerts to be configured and the notification rule.  
8. Select Create Alert or Set Notification to return to the notifications configuration page.  
   A notification appears to confirm the alert configuration.

## Result

After the request submission, all six alerts will be enabled automatically, no manual intervention is required. If you want to see the alert threshold, navigate to Edit Alert configuration to access the IO recommended condition.  
Note:  
If one or more alerts out of the six available aren't enabled automatically, then a threshold wasn't available for that specific metric due to limited use in the instance.

## What to do next

[Manage Instance Observer alerts](https://servicenow-prod.fluidtopics.net/KNJt3RFqH211O4J4unamDw "Act on Instance Observer (IO) threshold alerts directly from the notification.")

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