---
sourceDocument: Yokohama Impact
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/impact

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Impact

ft:clusterId :

    - ipact

bundleId :

    - ipact


---

# UX: Design for Employee Center

# UX: Design for Employee Center {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The UX (User Experience): Design for Employee Center Accelerator provides UX Design support and expert guidance to help customers get started with Employee Center design.

## Accelerator overview {#ux-design-employee-center__section_cxd_nqq_dsb}

UX: Design for Employee Center provides tailored UX Design advisory support, offering design resources, UI inspiration, and expert guidance from ServiceNow UX Experts to help your design and implementation teams kickstart your
Employee Center design.

See [Employee Center](https://www.servicenow.com/docs/access?context=employee-center-landing-page&version=yokohama&pubname=yokohama-employee-service-management&ft:locale=en-US) on Employee Center.
Note:  
This Accelerator is available for Impact Advanced and Total packages.

## What you get {#ux-design-employee-center__section_mwz_rw1_fsb}

Introduction session (up to 1 hour)
:   Includes the following activities:

    * Review of the scope and expectations of the Accelerator.
    * Outline of the importance and value of user-centric design.
    * Walk through of the base system Employee Center features and capabilities.
    {#ux-design-employee-center__ul_ot4_yqq_dsb}

Optional walk throughs, as needed (up to 3 hours)

:   UX consultant will recommend and discuss customer-led walkthroughs based on customer kickoff outcomes, such as demoing an existing portal, knowledge base articles, or catalog items.

Resources readout (up to 1.5 hours)

:   Walk through the tailored UX designer resources readout deck.

Outputs
:
    * UX Resource Guide
    * Resources Readout Deck
    {#ux-design-employee-center__ul_pkr_qln_b1c}

## Requested customer resources {#ux-design-employee-center__section_mbc_jxh_c5b}

One or more customer resource is requested. The specific number of resources provided is Accelerator and customer specific.  
{#ux-design-employee-center__table_wzw_lxh_c5b__entry__4}

| Customer resource | Responsibilities | Required | Optional |
|-|-|-|-|
| Product owner | Manages Customer's  ServiceNow  Service Catalog. | ✓ |   |
| Customer UX lead or UX designer | Responsible for designing the user experience on the Customer's end. |   | ✓ |
| Trusted Service Partners | Attends ServiceNow Impact Accelerator coaching session(s) to understand leading practices and potentially support customer going forward. |   | ✓ |
[Table 1. Customer resource and responsibilities]

{#ux-design-employee-center__table_wzw_lxh_c5b}

## Exceptions {#ux-design-employee-center__section_xng_jx1_fsb}

The Accelerator may conclude early if the assessment clearly identifies required changes.