---
sourceDocument: Yokohama Impact
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/impact

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Impact

ft:clusterId :

    - ipact

bundleId :

    - ipact


---

# Initiatives \& Accelerators

# Initiatives \& Accelerators {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Initiatives are the actionable engagements and work streams that support your digital transformation. Impact Accelerators are fixed-scope offerings with experts behind each option to provide value exactly where you need it.

## Initiatives {#impact-initiatives__section_k2j_bs1_p1c}

Your Impact squad recommends Initiatives that are right for you, typically shared by you and your squad.

|-|
| [Initiatives catalog](https://servicenow-prod.fluidtopics.net/T68V6degxAqGkpqQqd~lSA "Initiatives are the actionable engagements and workstreams that support your digital transformation.") Initiatives can range from advisory sessions to Squad-led engagements. |
[ ]

{#impact-initiatives__table_v5t_ds1_p1c}

## Accelerators {#impact-initiatives__section_ktx_xbh_qrb}

With Impact Accelerators, you receive:

* Valuable information, recommendations, and insights in a short time frame, so you get value quickly.
* Expert attention on specific goals such as upgrade readiness, product adoption, and more.
{#impact-initiatives__ul_bsd_zzd_yrb}

Accelerator availability is defined by your Impact Package and is classified into one of three sub-catalogs, Architecture, Strategy, and Technical Accelerators.

|-|-|-|
| [Architecture Accelerators](https://servicenow-prod.fluidtopics.net/7hc0mwwIqYCl8asy5KuGGw "Architecture Accelerators provide a foundational understanding of business outcome maturity with targeted recommendations on what to tackle next to unlock further value from the platform.") Gain a foundational understanding of business outcome maturity with targeted recommendations on what to tackle next to unlock further value from the platform. | [Strategy Accelerators](https://servicenow-prod.fluidtopics.net/sL8skG1WQB58lkKuoFictg "Use Strategy Accelerators to go deeper on organizational and governance best practices with the ServiceNow platform and upskill your team to maintain business performance and drive success.") Go deeper on organizational and governance best practices with the ServiceNow platform and upskill your team to enhance business performance and drive success. | [Technical Accelerators](https://servicenow-prod.fluidtopics.net/8pgluW2jolI5YUw_v905kQ "Accelerate usage and adoption of specific platform and product capabilities via applied demonstrations, personalized coaching, and best practices with Technical Accelerators.") Accelerate usage and adoption of specific platform and product capabilities via applied demonstrations, personalized coaching, and best practices. |
| [Accelerator catalog](https://servicenow-prod.fluidtopics.net/Y5JxJ7MKRWmbb32AUpXtZA "This is a complete Impact Accelerator catalog that combines the Architecture, Strategy, and Technical sub-catalogs.") Browse the complete Accelerator catalog that combines all three sub-catalogs into one consolidated list. |||
[ ]

{#impact-initiatives__table_uqc_flp_fsb}

## Accelerator Recommendations {#impact-initiatives__section_i1d_vsn_nyb}

When requesting an Accelerator, in addition to the sub-catalog, Accelerators can also be sorted by recommendations. Accelerator recommendations are generated based on customer context using data gathered from product
subscriptions, business objectives, instance data, and peer comparisons. Some of the recommendations are generated by the Artificial Intelligence (AI) engine, while the Impact squad manually recommends others. See [Request an Accelerator](https://servicenow-prod.fluidtopics.net/J1UVMLLhjM0eiofYNXMKsQ "Depending on the Impact package that you are subscribed to, you can request and consume a designated number of concurrent Impact Accelerators.") for additional information for engaging Accelerators in the IDI and see [Request Accelerators and Initiatives](https://servicenow-prod.fluidtopics.net/ndD2O1JfGkySoRN8rHgueQ "Depending on the Impact package that you are subscribed to, you can request and consume a designated number of concurrent Impact Accelerators.") for the Impact Store Application