--- sourceDocument: Yokohama Impact sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/impact Release : - yokohama ft:locale : - en-US ft:publication_title : - Yokohama Impact ft:clusterId : - ipact bundleId : - ipact --- # Accelerator catalog # Accelerator catalog {#ariaid-title1} * Release version: Yokohama * * Updated January 30, 2025 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 6 minutes to read This is a complete Impact Accelerator catalog that combines the Architecture, Strategy, and Technical sub-catalogs. ## Consumption model {#accelerator-catalog__section_f4g_p1y_t1c} According to your Impact package, Guided, Advanced, or Total, you may consume a fixed number of Accelerators simultaneously. {#accelerator-catalog__table_g4g_p1y_t1c__entry__3}{#accelerator-catalog__table_g4g_p1y_t1c__entry__6} | Package | Total concurrent Accelerators | Concurrent consumption per sub-catalog ||| | Package | Total concurrent Accelerators | Strategy | Architecture | Technical | |:-:|:-:|:-:|:-:|:-:| | Total | Six | Two | Two | Two | | Advanced | Three | One | One | One | | Guided | One at a time across one catalog |||| | Strategic Value Add-On | Two per add-on | Two | | | | Platform Governance Add-On | Two per add-on | | Two | | [Table 1. Total concurrent Accelerators per Impact package and sub-catalog] {#accelerator-catalog__table_g4g_p1y_t1c} Note: * Refer to [Impact releases](https://servicenow-prod.fluidtopics.net/dL2cQrJ12~7Gy2PJE1~khw "ServiceNow Impact releases may include enhancements, as well as additional features. Releases occur throughout the year on a quarterly basis, starting in February. Future release dates are subject to change.") to access the release notes to identify the most recently added or updated Accelerators. * The Impact team shall be scheduled based on resource availability. {#accelerator-catalog__ul_jx1_slg_j2c} ## Accelerators available in each package {#accelerator-catalog__id_mh4_gmg_lzb} Accelerator outputs and formats have common standardized features, but may differ from package to package. Not all Accelerators are available for each package. The Accelerators and available feature levels are denoted by these symbols: * ✓ = Common standardized feature set * ![Green check mark icon]() = Includes unique accelerator-specific features * = Includes additional unique accelerator-specific features {#accelerator-catalog__ul_jzz_ggp_fsb} ## Restricted and protected environments {#accelerator-catalog__restricted} As part of our mission to continually deliver the best customer experience and as part of the evolution of the Impact packages, certain Impact deliverables, Impact Accelerators, or other Impact components require supplemental terms and conditions because of the manner in which they operate. U.S. Public Sector (USPS) : The US Public Sector Accelerators provide U.S. Public Sector customers an option to leverage aspects of these Accelerators without the need to accept the supplemental terms or in scenarios in which an environment may have serviceability restrictions. Accelerators that offer USPS specific versions are indicated in the specific sub-catalog. ## Architecture Accelerators {#accelerator-catalog__section_ysf_sfx_jzb} [Architecture Accelerators](https://servicenow-prod.fluidtopics.net/7hc0mwwIqYCl8asy5KuGGw "Architecture Accelerators provide a foundational understanding of business outcome maturity with targeted recommendations on what to tackle next to unlock further value from the platform.") provide a foundational understanding of business outcome maturity with targeted recommendations on what to tackle next to unlock further value from the platform. Accelerators that offer USPS specific versions are indicated as such in the sub-catalog. See the [Accelerator catalog](https://servicenow-prod.fluidtopics.net/Y5JxJ7MKRWmbb32AUpXtZA#accelerator-catalog__restricted) for additional information. {#accelerator-catalog__table_architecture-accs__entry__6} | Accelerator | Guided package | Guided +Platform Governance | Advanced package | Total package | Restricted and protected environments | |:-|:-:|:-:|:-:|:-:|:-:| | [Architecture Blueprint](https://servicenow-prod.fluidtopics.net/6GxBFKGAPnYMMhYV1y1Stg#architecture-blueprint) | | ✓ | ✓ | ![Green check mark icon]() | | | [Artificial Intelligence Readiness Assessment](https://servicenow-prod.fluidtopics.net/41dHIxvt5a5cEN4Uyd2mXA "The Artificial Intelligence (AI) Readiness Assessment Accelerator provides an assessment and guidance related to your readiness to start adopting ServiceNow AI capabilities.") | | ✓ | ✓ | ✓ | | | [Common Service Data Model (CSDM) Assessment-- Total](https://servicenow-prod.fluidtopics.net/8Vw89Q6ziimRDxAz25sFHg "Guidance to assess and improve the CSDM framework") | | ✓ | | ✓ | | | [Common Service Data Model (CSDM) Assessment-Application Services (Crawl) - Advanced](https://servicenow-prod.fluidtopics.net/p5Xczc~lm9KPcmgf3mBNxw "This Accelerator provides an assessment and guidance for Common Service Data Model (CSDM) Crawl maturity, including Application Services and Business Applications.") | | ✓ | ✓ | | | | [Common Service Data Model (CSDM) Assessment - Business Services (Run) - Advanced](https://servicenow-prod.fluidtopics.net/TD6IU1rEcaAcei5RwadiuA "This Accelerator provides an assessment and guidance for CSDM Run maturity, including Business Services, Business Service Offerings, Request Catalog Items, and (Business) Service Portfolio.") | | ✓ | ✓ | | | | [Common Service Data Model (CSDM) Assessment - Foundation Data - Advanced](https://servicenow-prod.fluidtopics.net/500Op7UZfcJ6Ee1QGG2nFg "This Accelerator provides guidance to assess and improve the Foundation Data that is part of your CSDM framework.") | | ✓ | ✓ | | | | [Common Service Data Model (CSDM) Assessment Technical Services (Walk) - Advanced](https://servicenow-prod.fluidtopics.net/9LFuQnV4foPcNssnetkuKg "This Accelerator provides an assessment and guidance for CSDM Walk maturity, including Technical Services and Technical Service Offerings.") | | ✓ | ✓ | | | | [Data Management and Governance](https://servicenow-prod.fluidtopics.net/yjj5roQlsdFfD~lb9idkWA "This Accelerator provides insights and guidance to assess and improve your data management and data governance practices.") | | ✓ | ✓ | ✓ | ✓ | | [Design Review](https://servicenow-prod.fluidtopics.net/gJBQUnQm~oBnBQCj8EswhQ#design-review "These Accelerators provide an evaluation of current or proposed solution design.")​ | | | ✓ | ![Green check mark icon]() | | | [Generative AI - Virtual Agent Conversational Catalog](https://servicenow-prod.fluidtopics.net/w2swbrE90x12N0nPTji5~Q "The Generative AI -Virtual Agent Conversational Catalog Accelerator provides guidance on conversational compatibility of a select set of your catalog request items.") | | ✓ | ✓ | ✓ | | | [Health Assessment](https://servicenow-prod.fluidtopics.net/IyM80n~jnylEnXYFxAp~sQ "The Health Assessment Accelerators provide insights into your instance health.") | ✓ | ✓ | ![Green check mark icon]() | | | | [Integration Strategy](https://servicenow-prod.fluidtopics.net/SqD~HN64RmWARVWERwzoOQ#integration-strategy "Guidance on the integration process") | | ✓ | ✓ | ![Green check mark icon]() | | | [Multi-instance Topologies](https://servicenow-prod.fluidtopics.net/Ck57SNk4nj~2VIcRu9OZbg "This Accelerator provides education on drivers and topology alternatives to support multiple production instance implementations delivered within the context of a single-customer production implementation.") | | ✓ | ✓ | ✓ | | | [Release and Deployment Advisory for Pro-code Development](https://servicenow-prod.fluidtopics.net/a2HXyXvo3X5GLFUMsAvYCw "The Release and Deployment Advisory for Pro-code Development Accelerator provides guidance to assist pro-code developers in tools and techniques to release and deploy ServiceNow application configurations and customizations.") | | ✓ | ✓ | ✓ | | | [Technical Governance](https://servicenow-prod.fluidtopics.net/M~OfJ0wMgXfZIbodU7ystg "Guidance on technical governance management of the ServiceNow AI Platform") | | ✓ | ✓ | ✓ | | | [UX: Catalog Request Experience Review](https://servicenow-prod.fluidtopics.net/XI1peC8f19bsbCcksAj5hQ " The User Experience (UX): Catalog Request Experience Review Accelerator reviews your Service Catalog,  forms  and form  design and identifies areas  of improvement.") | | ✓ | ✓ | ✓ | | | [UX: Design for Employee Center](https://servicenow-prod.fluidtopics.net/4aym9WhaDoMqZHqnE_8ycw "The UX (User Experience): Design for Employee Center Accelerator provides UX Design support and expert guidance to help customers get started with Employee Center design.") | | ✓ | ✓ | ✓ | | | [UX: Portal Experience Review](https://servicenow-prod.fluidtopics.net/udjcwjlo0X~KuRucK90Nkg "The UX (User Experience) Portal Experience Review Accelerator provides a comprehensive evaluation of your Employee Center, focusing on usability, design, and ServiceNow leading practices to enhance overall user experience engagement.") | | ✓ | ✓ | ✓ | | | [UX: Taxonomy Review and Design](https://servicenow-prod.fluidtopics.net/LLXFjZg9owgYC_Df3AdPfQ "The User Experience (UX) Taxonomy Review and Design Accelerator optimizes content structure and navigation in your portal, with a focus on Knowledge and Catalog to improve usability and help users easily find the correct information.") | | ✓ | ✓ | ✓ | | | [UX: Why It Matters and How to Apply It](https://servicenow-prod.fluidtopics.net/Nwcy8rYZg5Q3grNcN4ZyfQ "The UX: Why It Matters and How to Apply It Accelerator takes examples directly from your instance to demonstrate how improving UX can directly influence the success of your ServiceNow investment.") | | ✓ | ✓ | ✓ | | [Table 2. Architecture Accelerator sub-catalog] {#accelerator-catalog__table_architecture-accs} ## Strategy Accelerators {#accelerator-catalog__id_if1_5fx_jzb} Use [Strategy Accelerators](https://servicenow-prod.fluidtopics.net/sL8skG1WQB58lkKuoFictg "Use Strategy Accelerators to go deeper on organizational and governance best practices with the ServiceNow platform and upskill your team to maintain business performance and drive success.") to go deeper on organizational and governance best practices with the ServiceNow platform and upskill your team to maintain business performance and drive success. Accelerators that offer USPS specific versions are indicated as such in the sub-catalog. See the [Accelerator catalog](https://servicenow-prod.fluidtopics.net/Y5JxJ7MKRWmbb32AUpXtZA#accelerator-catalog__restricted) for additional information. {#accelerator-catalog__table_strategy-acc__entry__6} | Accelerator | Guided package | Guided +Strategic Value | Advanced package | Total package | Restricted and protected environments | |:-|:-:|:-:|:-:|:-:|:-| | [Center of Excellence \& Innovation Design](https://servicenow-prod.fluidtopics.net/0dVxL2iWBmcH1sJaJ02enQ#CoEI-design "The Center of Excellence and Innovation Design (CoEI) Accelerator provides guidance on building your ServiceNow CoEI.")​ | | ✓ | ✓ | ![Green check mark icon]() | | | [Center of Excellence and Innovation Maturity Assessment Accelerator](https://servicenow-prod.fluidtopics.net/RXFWE5Z8T46cmMOHSOAZpg "This Center of Excellence and Innovation (CoEI) Maturity Assessment Accelerator provides insight into your current  ServiceNow  CoEI maturity level and targeted recommendations based on the current maturity level.") | | ✓ | ✓ | ✓ | | | [Champion Engagement](https://servicenow-prod.fluidtopics.net/yYqcspPlezZjHfxj9BTkFQ#champion-engagement "The Champion Engagement Accelerators provide insights into champion engagement.") | | ✓ | ✓ | ![Green check mark icon]() | | | [Citizen Development Program Design](https://servicenow-prod.fluidtopics.net/jUqBetg6AG5Rz1SPw1Ms7Q "Provides prescriptive guidance on enabling Citizen Development for your ServiceNow platform.") | | ✓ | ✓ | ✓ | | | [CoEI Influencing Funding Strategy](https://servicenow-prod.fluidtopics.net/9NgizIUe7renW68g5JLCow "The Center of Excellence & Innovation (CoEI) Funding Strategy Accelerator advises Impact customers on how to identify and develop a strategic CoEI Funding approach.​") | | ✓ | ✓ | ✓ | | | [Customer Service Management Product Maturity Assessment](https://servicenow-prod.fluidtopics.net/7a2t6o1WJn7T9Nl2pCkmJw "The Customer Service Management (CSM) Product Maturity Assessment Accelerator provides insight into your current ServiceNow CSM maturity level and targeted recommendations based on the current maturity level.") | | ✓ | ✓ | ✓ | | | [Develop Partner Strategy​](https://servicenow-prod.fluidtopics.net/EUoLTLbR2pK8q_ij8t9eGA#develop-partner-strategy "The Develop Partner Strategy Accelerators provide guidance on finding and evaluating effective partners.") | | ✓ | ✓ | ![Green check mark icon]() | | | [HRSD Maturity Assessment](https://servicenow-prod.fluidtopics.net/8C0km0suBAyokGd_8GQcnQ "This accelerator provides guidance on your current HR Service Delivery (HRSD) process and function maturity in your ServiceNow instance.") | | ✓ | ✓ | ✓ | | | [Integrated Risk Management Maturity Assessment](https://servicenow-prod.fluidtopics.net/LqVujJ0vzGLND5FP8p6f9Q "The Integrated Risk Management (IRM) Maturity Assessment Accelerator provides guidance on maximizing the resources available with IRM.") | | ✓ | ✓ | ✓ | | | [ITSM Maturity Assessment](https://servicenow-prod.fluidtopics.net/OtrXK8Fl8tRfUetfDjwkEg "Provides guidance on current ITSM process and function maturity, with targeted recommendations on what to tackle next to unlock further value in the platform.") | | ✓ | ✓ | ✓ | | | [LSD Maturity Assessment](https://servicenow-prod.fluidtopics.net/4S_tJFhZ_apLaWfpAy_DLA "This Accelerator provides guidance on fine-tuning your Legal Service Delivery (LSD) on the ServiceNow platform.") | | ✓ | ✓ | ✓ | | | [On-Demand Value Report](https://servicenow-prod.fluidtopics.net/5EllkapqTyjIhUQJfadDaA "Customers can use this Accelerator to request a Value Report for up to two ServiceNow products.") | ✓ | ![Green check mark icon]() | | | | | [Portfolio Governance](https://servicenow-prod.fluidtopics.net/Duxp1mfUzAZH1gOo4wENLA "Guidance on building a strategic portfolio management process")​ | | ✓ | ✓ | ✓ | | | [Project Portfolio Management Maturity Assessment](https://servicenow-prod.fluidtopics.net/p1_UsBULqGr0sBGv2cdK1Q "The Project Portfolio Management (PPM) Maturity Assessment Accelerator provides guidance on maximizing the resources available with PPM.") | | ✓ | ✓ | ✓ | | | [ServiceNow Governance](https://servicenow-prod.fluidtopics.net/Nvj8oOhwhdW2rvC43pyEqA "Guidance on building ServiceNow Governance boards and policies.") | | ✓ | | ✓ | | | [Software Asset Management Maturity Assessment](https://servicenow-prod.fluidtopics.net/bXwDuhV9T0UqPPqOXqJtmA "The ServiceNow Software Asset Management (SAM) Maturity Assessment Accelerator provides guidance on maximizing the resources available with SAM.") | | ✓ | ✓ | ✓ | | | [Staffing and Roles Review​](https://servicenow-prod.fluidtopics.net/nPCv2uHmbZh8vsn2~2hwyg#staffing-and-roles-review "Insights into staffing and roles.") | | ✓ | ✓ | ![Green check mark icon]() | | | [Strategy Governance](https://servicenow-prod.fluidtopics.net/MWMDck3QIAv3yC88Z3zysw "Guidance on aligning ServiceNow strategic roadmap to business outcomes")​ | | ✓ | ✓ | ✓ | | | [Success Readiness Assessment (SRA)](https://servicenow-prod.fluidtopics.net/kMCmFk~rRxbDSFwfCJM1Yg "This accelerator measures readiness and platform maturity of your ServiceNow platform.") | | ✓ | ✓ | ✓ | | | [Value Potential](https://servicenow-prod.fluidtopics.net/NeaL1C76XmWJXI57qYD3Cw "The Value Potential Accelerator provides comprehensive guidance on identifying business value for further adoption of ServiceNow products.") | | ✓ | ✓ | ✓ | ![Green check mark icon]() | | [Vision and Strategy](https://servicenow-prod.fluidtopics.net/IMHe2XBcPZCNZf_1Jod2ag#vision-and-strategy "Insights into vision and strategy.") | | ✓ | ✓ | ✓ | | [Table 3. Strategy Accelerator sub-catalog] {#accelerator-catalog__table_strategy-acc} ## Technical Accelerators {#accelerator-catalog__id_ubx_5fx_jzb} [Technical Accelerators](https://servicenow-prod.fluidtopics.net/8pgluW2jolI5YUw_v905kQ "Accelerate usage and adoption of specific platform and product capabilities via applied demonstrations, personalized coaching, and best practices with Technical Accelerators.") accelerate usage and adoption of specific platform and product capabilities via applied demonstrations, personalized coaching, and best practices. The Accelerators are delivered by the Impact Squad and technical consultants, as necessary. Accelerators that offer USPS or SPP-AU specific versions are indicated as such in the sub-catalog. See the [Accelerator catalog](https://servicenow-prod.fluidtopics.net/Y5JxJ7MKRWmbb32AUpXtZA#accelerator-catalog__restricted) for additional information. {#accelerator-catalog__table_technical-accs-Y__entry__7} | Accelerator | Guided package | Guided+Strategic Value | Guided+Platform Governance | Advanced package | Total package | Restricted and protected environments | |:-:|:-:|:-:|:-:|:-:|:-:|:-:| | [Access to Experts](https://servicenow-prod.fluidtopics.net/wxoPDsMX6yZKy~hIieVxNQ "The Access to Experts Accelerator connects Impact customers to ServiceNow subject matter experts via personalized virtual coaching sessions.") | | ✓ | ✓ | ✓ | ✓ | | | [Extend Your AI Search](https://servicenow-prod.fluidtopics.net/fkCfb5Zy6qLYQAaxNZX1IQ "This accelerator provides prescriptive guidance on extending your AI Search beyond the foundational level.") | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Extend Your Employee Center to Pro](https://servicenow-prod.fluidtopics.net/ik0K5WCBiK_rwHfqtdbESg "The Extend Your Employee Center to Pro Accelerator provides prescriptive guidance on extending the Employee Center capabilities to include Pro features.") | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Introduction to CMDB: Ingestion](https://servicenow-prod.fluidtopics.net/DwpRtN7Sw6ZjIbPDi1GcAA "This accelerator provides a demonstration of the possibilities and capabilities of automating and standardizing CMDB data entry.") | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Introduction to Instance Observer-Guided](https://servicenow-prod.fluidtopics.net/Byhhya7h9njQ8A1K3AyfZA "The Introduction to Instance Observer Accelerator provides guidance on understanding and monitoring performance using Instance Observer.") | ✓ | ✓ | ✓ | | | | | [Introduction to Instance Readiness Assessment](https://servicenow-prod.fluidtopics.net/PniayDXj_F3jSw4qbd1WZQ "The Introduction to Instance Readiness Assessment Accelerator provides guidance on understanding and interpreting instance readiness using the Instance Readiness Assessment (IRA).") | ✓ | ✓ | ✓ | | | | | [Jumpstart Your AI Agent Studio](https://servicenow-prod.fluidtopics.net/xlXJAS_3bRHMWfL0LXjRpA "This accelerator provides Impact customers with an overview and applied demonstration of AI agents within the Platform.") | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your AI Agents for CSM](https://servicenow-prod.fluidtopics.net/z~onqlMJCLGkbTk1jyzOAw "This Accelerator provides a demonstration of the possibilities and capabilities of AI Agents for CSM.") | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your AI Agents for ITSM](https://servicenow-prod.fluidtopics.net/jBP2_GZ9mgsHAZn1Eu7LQg "This accelerator provides a demonstration of the possibilities and capabilities of AI Agents for ITSM.") | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your AI Search](https://servicenow-prod.fluidtopics.net/jPeLReSYRuBBFTjBwHy8pw "This Accelerator provides guidance on enabling and configuring AI Search.") | ✓ | ✓ | ✓ | ✓ | ✓ | [USPS](https://servicenow-prod.fluidtopics.net/nuxJWwD4XI8CaHgmbs5KSQ "Guidance on enabling and configuring AI Search") | | [Jumpstart Your App Engine](https://servicenow-prod.fluidtopics.net/UuWY_B2hMW08CWM3es72AQ "Prescriptive guidance on enabling Citizen Development and utilizing App Engine Studio") | ✓ | ✓ | ✓ | ✓ | ✓ | [USPS](https://servicenow-prod.fluidtopics.net/mINNmMABO_~pwdW7LTmzog "Prescriptive guidance on enabling Citizen Development and utilizing App Engine Studio") | | [Jumpstart Your Automated Testing](https://servicenow-prod.fluidtopics.net/FUMQGOrjOilzqdHJufsUtw "Prescriptive guidance on enabling and utilizing Automated Test Framework") | ✓ | ✓ | ✓ | ✓ | ✓ | [USPS](https://servicenow-prod.fluidtopics.net/qsaRH9xSpoaEpX0vHt9h_A "Prescriptive guidance on enabling and utilizing Automated Test Framework") | | [Jumpstart Your CMDB](https://servicenow-prod.fluidtopics.net/jpKCIHOOscJtbGFoS_inEA "The Jumpstart Your Configuration Management Database (CMDB) Accelerator provides a demonstration of the possibilities and capabilities of CMDB.") | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your CSDM: Foundation](https://servicenow-prod.fluidtopics.net/gqYtu6gnOPuuOZmtybvKKA "The Jumpstart Your Common Service Data Model (CSDM): Foundation Accelerator provides an overview and breakdown of the CSDM with a focus on Foundation data.") | ✓ | ✓ | ✓ | | | | | [Jumpstart Your CSM Configurable Workspace](https://servicenow-prod.fluidtopics.net/wnrTIDvHz6IVt6WWAoTDCA "The Jumpstart Your Customer Service Management (CSM) Configurable Workspace Accelerator provides a demonstration of the possibilities and capabilities of the CSM Configurable Workspace.") | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Database Management](https://servicenow-prod.fluidtopics.net/nF4xlZWJRTeVwZXsS6LFOw "The Jumpstart Your Database Management Accelerator provides a demonstration of the possibilities and capabilities of Database Management.") | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Document Intelligence](https://servicenow-prod.fluidtopics.net/hul1zP6gViVyqUTg_tpoSA "This Accelerator provides a demonstration of the possibilities and capabilities of Document Intelligence.") | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Employee Center](https://servicenow-prod.fluidtopics.net/ccDJgiHJx5DZ5n6lrYQDoQ "This accelerator includes a demonstration of the possibilities and capabilities available with the ServiceNow Employee Center portal in your instance.") | ✓ | ✓ | ✓ | ✓ | ✓ | [USPS](https://servicenow-prod.fluidtopics.net/OSTmltdZZk197BEXaLC~JA "This accelerator includes a demonstration of the possibilities and capabilities available with the ServiceNow Employee Center portal in your instance.") | | [Jumpstart Your Employee Journey Management](https://servicenow-prod.fluidtopics.net/m4RXBDUEmjmgxUbarXXWRg "The Jumpstart Your Employee Journey Management (EJM) Accelerator provides a demonstration of the possibilities and capabilities of Employee Journey Management.") | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Event Management](https://servicenow-prod.fluidtopics.net/JJP7BS0gIn64Luf2z_wHtg "The Jumpstart Your Event Management Accelerator provides a demonstration of the possibilities and capabilities of Event Management.") | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your GenAI](https://servicenow-prod.fluidtopics.net/~tqnAZk9brQGq1RzrauZuA "This Accelerator provides a demonstration of the possibilities and capabilities of ServiceNow GenAI (Artificial Intelligence).") | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Issue Auto Resolution](https://servicenow-prod.fluidtopics.net/BCklVGmbAouWnHJgIDoHDg "The Jumpstart Your Issue Auto Resolution (IAR) Accelerator provides a demonstration of the possibilities and capabilities of Issue Auto Resolution within your ServiceNow platform.") | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Knowledge Management](https://servicenow-prod.fluidtopics.net/eusnOp3_0rzCDAxkUQr5Vg "The Jumpstart Your Knowledge Management Accelerator provides a demonstration of the possibilities and capabilities of Knowledge Management.") | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Legacy Workflow Migration](https://servicenow-prod.fluidtopics.net/tBiGa_9qhFkrHZm7AnXXNw "The Jumpstart Your Legacy Workflow Migration Accelerator provides a demonstration of the possibilities and capabilities of Legacy Workflow Migration.") | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Migration of Platform Analytics](https://servicenow-prod.fluidtopics.net/mvs493mKD_KCIAttqWHKfQ "The Jumpstart Your Migration of Platform Analytics Accelerator provides a demonstration of how to successfully prepare and migrate your Platform Analytics content.") | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Multi-lingual Virtual Agent](https://servicenow-prod.fluidtopics.net/5bmtjxAjXNcvqpa5T7UHKg "This Accelerator provides a demonstration of the possibilities and capabilities of Dynamic Translation.") | ✓ | ✓ | ✓ | ✓ | ✓ | [USPS](https://servicenow-prod.fluidtopics.net/R9FZqOrUcmqZiFjlAp_klA "This Accelerator provides a demonstration of the possibilities and capabilities of Dynamic Translation.") | | [Jumpstart Your Natural Language Understanding](https://servicenow-prod.fluidtopics.net/dwVlPTYWbhfrg0K07erjDw "The Jumpstart Your Natural Language Understanding (NLU) Accelerator provides a demonstration of the possibilities and capabilities of Natural Language Understanding.") | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Now Assist in Virtual Agent](https://servicenow-prod.fluidtopics.net/S3dD91mrm82p86OdxI9TyQ "The Jumpstart Your Now Assist in Virtual Agent (VA) Accelerator provides a demonstration of the possibilities and capabilities of Now Assist in Virtual Agent.") | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Now Assist for Creator](https://servicenow-prod.fluidtopics.net/dJDCbfISSZF5wrItyzfdKQ "The Jumpstart Your Now Assist for Creator Accelerator provides a demonstration of the possibilities and capabilities of Now Assist for Creator.") | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Now Assist Skill Kit](https://servicenow-prod.fluidtopics.net/nUs0L1myxD_DEjKrqcEZxA "This Accelerator provides a demonstration of the possibilities and capabilities of Now Assist Skill Kit.") | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Platform Analytics](https://servicenow-prod.fluidtopics.net/yppNWLcburPvJzfv41xgGw "The Jumpstart Your Platform Analytics Accelerator provides a demonstration of the possibilities and capabilities of Platform Analytics.") | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Predictive Intelligence](https://servicenow-prod.fluidtopics.net/ZAMHhk_oQmu0elaj34P3UQ "The Jumpstart Your Predictive Intelligence (PI) Accelerator provides a demonstration of the possibilities and capabilities of Predictive Intelligence and the clustering framework.") | | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Process Mining](https://servicenow-prod.fluidtopics.net/iOUzNQEkt37tBlzgqLvp9Q "Jumpstart Your Process Mining Accelerator provides a demonstration of the possibilities and capabilities of Process Mining.") | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Service Mapping](https://servicenow-prod.fluidtopics.net/~MuKPsq883bSMKupIR4~yg "The Jumpstart Your Service Mapping Accelerator provides a demonstration of the possibilities and capabilities of Service Mapping.") | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart your Service Operations Workspace](https://servicenow-prod.fluidtopics.net/IrOnxOs3pVJZIgUPCF17Zg "This Accelerator illustrates a demonstration of the possibilities and capabilities of Service Operations Workspace.") | ✓ | ✓ | ✓ | ✓ | ✓ | [USPS](https://servicenow-prod.fluidtopics.net/~kzqv~Gyo5e8lAi2wagBJQ "This Accelerator illustrates a demonstration of the possibilities and capabilities of Service Operations Workspace.") | | [Jumpstart Your ServiceNow AI Journey](https://servicenow-prod.fluidtopics.net/aoORSseNGgh4E5wAiGOu6A "The Jumpstart Your AI (Artificial Intelligence) Journey Accelerator provides guidance to kickstart your hyper-automation journey with ServiceNow platform AI capabilities.") | | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Strategic Portfolio Management -- Planning Workspace](https://servicenow-prod.fluidtopics.net/LfM148rCEZ1LEOIGR375~Q "The Jumpstart Your Strategic Portfolio Management – Planning Workspace Accelerator provides a demonstration of the possibilities and capabilities of Planning Workspaces within Strategic Portfolio Management (SPM).") | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Strategic Portfolio Management -- Resource Management Workspace](https://servicenow-prod.fluidtopics.net/wWk1UTbHPueoj408gr~8Bw "The Jumpstart Your Strategic Portfolio Management (SPM) – Resource Management Workspace Accelerator provides a demonstration of the possibilities and capabilities of Resource Management Workspaces within SPM.") | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Subscription Management](https://servicenow-prod.fluidtopics.net/DzIfGIBYwW_BZe3n16sbRA "This accelerator provides a demonstration on how to efficiently manage your ServiceNow subscriptions in the Subscription Management Application.") | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Success Dashboard](https://servicenow-prod.fluidtopics.net/oYi5eSrzCetZmiRXb7phvQ "Demonstration of what is possible with the Success Dashboard using your data via a temporary instance.") | ✓ | ✓ | ✓ | ✓ | ✓ | [USPS](https://servicenow-prod.fluidtopics.net/ubIBJ4uydI3qsTE_tcR3~A "Demonstration of what is possible with the Success Dashboard via a demonstration instance.") | | [Jumpstart Your Task Intelligence](https://servicenow-prod.fluidtopics.net/lCO45DqoeEpn0kXFKzZo_A "The Jumpstart Your Task Intelligence Accelerator provides a demonstration of the possibilities and capabilities of Task Intelligence.") | ✓ | ✓ | ✓ | ✓ | ✓ | | | [Jumpstart Your Upgrade](https://servicenow-prod.fluidtopics.net/WphpBmDx198hX0ndR5jnxA "Guidance on upgrade planning and preparation")​ | ✓ | ✓ | ✓ | ✓ | ✓ | [USPS](https://servicenow-prod.fluidtopics.net/whdE_Wes6xP30zGupS4ZWg "Guidance on upgrade planning and preparation") | | [Jumpstart Your Virtual Agent](https://servicenow-prod.fluidtopics.net/~iI4jTKJoEOh_95A8WWNlA "This accelerator provides guidance on realizing benefits with the ITSM Virtual Agent.")​ | ✓ | ✓ | ✓ | ✓ | ✓ | [USPS](https://servicenow-prod.fluidtopics.net/1TmnQh7jjUeYxG6VTD8sxQ "Guidance on realizing the benefits from ITSM Virtual Agent") | | [TuneUp Your AI Search](https://servicenow-prod.fluidtopics.net/lDD~~CsWI_5RrWcHUn71Sw "This accelerator provides guidance on fine-tuning artificial intelligent (AI) Search to optimize performance and value.") | | ✓ | ✓ | ✓ | ✓ | | | [TuneUp Your CMDB​](https://servicenow-prod.fluidtopics.net/EPL8tKLuzE9rG9WFR3UkCQ "The TuneUp Your Configuration Management Database (CMDB) Accelerator provides insight and guidance to improve CMDB health.") | ✓ | ✓ | ✓ | ✓ | ✓ | | | [TuneUp Your Employee Center](https://servicenow-prod.fluidtopics.net/BjzyG1qEZkHSovo2pwnQQw "The TuneUp Your Employee Center Accelerator provides guidance on maintaining and governing your ServiceNow Employee Center health to optimize value.") | | ✓ | ✓ | ✓ | ✓ | | | [TuneUp Your Hardware Asset Management](https://servicenow-prod.fluidtopics.net/b5CKTsAdbPIi30DBNfE3Fw "The TuneUp Your Hardware Asset Management (HAM) Accelerator provides guidance on maintaining and governing Hardware Asset Management health to optimize value.") | ✓ | ✓ | ✓ | ✓ | ✓ | | | [TuneUp Your IT Asset Management](https://servicenow-prod.fluidtopics.net/v8m4DaXMypkkKjMtGOqcqw "Provides prescriptive guidance to improve IT Asset Management (ITAM) health.") | ✓ | ✓ | ✓ | ✓ | ✓ | | | [TuneUp Your ITOM Discovery](https://servicenow-prod.fluidtopics.net/Ft1dCrHnfrKuMj06ejYFgA "Provides insight and guidance to improve the health of your Configuration Management Database (CMDB) through IT Operations Management (ITOM) Discovery.") | ✓ | ✓ | ✓ | ✓ | ✓ | | | [TuneUp Your Platform Analytics](https://servicenow-prod.fluidtopics.net/IlHh9Nb4t4lNpfj~z~qp7Q "The TuneUp Your Platform Analytics Accelerator provides guidance on maintaining and governing Platform Analytics health to optimize value.") | ✓ | ✓ | ✓ | ✓ | ✓ | | | [TuneUp Your Software Asset Management](https://servicenow-prod.fluidtopics.net/cjES4pCYgMSzmP2iihnArQ "The TuneUp Your Software Asset Management (SAM) Accelerator provides guidance on maintaining and governing Software Asset Management health to optimize value.") | ✓ | ✓ | ✓ | ✓ | ✓ | | | [TuneUp Your Security](https://servicenow-prod.fluidtopics.net/Pr7t_ANZjSy0L3s91PhNEQ "Guidance on platform security")​ | ✓ | ✓ | ✓ | ✓ | ✓ | | | [TuneUp Your Virtual Agent - Assessment](https://servicenow-prod.fluidtopics.net/~yewPanxZjxuAYKEsXrDiw "The TuneUp Your Virtual Agent - Assessment Accelerator provides guidance on fine-tuning Virtual Agent setup to optimize value.") | ✓ | ✓ | ✓ | ✓ | ✓ | | | [TuneUp Your Virtual Agent -- NLU (Natural Language Understanding)](https://servicenow-prod.fluidtopics.net/G7G5PTmTtz~JzoPldgXxFA "TuneUp Your Virtual Agent – NLU (Natural Language Understanding) Accelerator provides guidance on fine-tuning NLU models to optimize value.") | ✓ | ✓ | ✓ | ✓ | ✓ | | | [TuneUp Your Virtual Agent -- Performance Monitoring](https://servicenow-prod.fluidtopics.net/EFAnt4uKSQYegJNnAMHxCA "The TuneUp Your Virtual Agent – Performance Monitoring Accelerator provides guidance on fine-tuning Virtual Agent performance to optimize value.") | ✓ | ✓ | ✓ | ✓ | ✓ | | | [TuneUp Your Virtual Agent -- UX (User Experience)](https://servicenow-prod.fluidtopics.net/kD_x5ntOXAZepRmqT37iGg "The TuneUp Your Virtual Agent – UX (User Experience) Accelerator provides guidance on fine-tuning Virtual Agent conversations to optimize value.") | ✓ | ✓ | ✓ | ✓ | ✓ | | [Table 4. Technical Accelerator sub-catalog] {#accelerator-catalog__table_technical-accs-Y}