Yokohama Impact

Release: yokohama
ft:locale: English
ft:publication_title: Yokohama Impact
ft:clusterId: ipact
bundleId: ipact

Impact
Impact operating model
Impact packages
Impact Foundations
Impact Steady State
Group Views
Impact Squad
User roles in Impact
Initiatives & Accelerators
Initiatives catalog
Access to Expertise
Request Access to Expertise
Get started with Developer Support
Preventive Care
Accelerator catalog
Architecture Accelerators
Artificial Intelligence Readiness Assessment
Architecture Blueprint
Common Service Data Model (CSDM) Assessment Accelerators
Common Service Data Model (CSDM) Assessment - Foundation Data - Advanced
Common Service Data Model (CSDM) Assessment-Application Services (Crawl) - Advanced
Common Service Data Model (CSDM) Assessment Technical Services (Walk) - Advanced
Common Service Data Model (CSDM) Assessment - Business Services (Run) - Advanced
Common Service Data Model (CSDM) Assessment– Total
Data Management and Governance
Design Review
Generative AI - Virtual Agent Conversational Catalog
Health Assessment
Health Assessment – Guided
Health Assessment – Advanced
Health Assessment - Total
Integration Strategy
Multi-instance Topologies
Release and Deployment Advisory for Pro-code Development
Technical Governance
UX: Catalog Request Experience Review
UX: Design for Employee Center
UX: Portal Experience Review
UX: Taxonomy Review and Design
UX: Why It Matters and How to Apply It
Strategy Accelerators
Center of Excellence & Innovation Design
Center of Excellence and Innovation Maturity Assessment Accelerator
Champion Engagement
Citizen Development Program Design
CoEI Influencing Funding Strategy
Customer Service Management Product Maturity Assessment
Develop Partner Strategy
HRSD Maturity Assessment
Integrated Risk Management Maturity Assessment
ITSM Maturity Assessment
LSD Maturity Assessment
On-Demand Value Report
Portfolio Governance
Project Portfolio Management Maturity Assessment
ServiceNow Governance
Software Asset Management Maturity Assessment
Staffing and Roles Review
Strategy Governance
Success Readiness Assessment (SRA)
Value Potential
Vision and Strategy
Technical Accelerators
Access to Experts
Extend Your AI Search
Extend Your Employee Center to Pro
Introduction to CMDB: Ingestion
Introduction to Instance Observer-Guided
Introduction to Instance Readiness Assessment
Jumpstart Your AI Agent Studio
Jumpstart Your AI Agents for CSM
Jumpstart Your AI Agents for ITSM
Jumpstart Your AI Search
Jumpstart Your AI Search- US Public Sector
Jumpstart Your App Engine
Jumpstart Your App Engine- US Public Sector
Jumpstart Your Automated Testing
Jumpstart Your Automated Testing- US Public Sector
Jumpstart Your CMDB
Jumpstart Your CSDM: Foundation
Jumpstart Your CSM Configurable Workspace
Jumpstart Your Database Management
Jumpstart Your Document Intelligence
Jumpstart Your Employee Center
Jumpstart Your Employee Center US Public Sector
Jumpstart Your Employee Journey Management
Jumpstart Your Event Management
Jumpstart Your Issue Auto Resolution
Jumpstart Your GenAI
Jumpstart Your Knowledge Management
Jumpstart Your Legacy Workflow Migration
Jumpstart Your Migration of Platform Analytics
Jumpstart Your Multi-lingual Virtual Agent
Jumpstart Your Multi-lingual Virtual Agent - US Public Sector
Jumpstart Your Natural Language Understanding
Jumpstart Your Now Assist for Creator
Jumpstart Your Now Assist in Virtual Agent
Jumpstart Your Now Assist Skill Kit
Jumpstart Your Platform Analytics
Jumpstart Your Predictive Intelligence
Jumpstart Your Process Mining
Jumpstart Your Service Mapping
Jumpstart Your ServiceNow AI Journey
Jumpstart your Service Operations Workspace
Jumpstart Your Service Operations Workspace - US Public Sector
Jumpstart Your Strategic Portfolio Management – Planning Workspace
Jumpstart Your Strategic Portfolio Management – Resource Management Workspace
Jumpstart Your Subscription Management
Jumpstart Your Success Dashboard
Jumpstart Your Success Dashboard- US Public Sector
Jumpstart Your Task Intelligence
Jumpstart Your Upgrade
Jumpstart Your Upgrade- US Public Sector
Jumpstart Your Virtual Agent
Jumpstart Your Virtual Agent- US Public Accelerator
TuneUp Your AI Search
TuneUp Your Configuration Management Database
TuneUp Your Employee Center
TuneUp Your Hardware Asset Management
TuneUp Your IT Asset Management
TuneUp Your ITOM Discovery
TuneUp Your Platform Analytics
TuneUp Your Security
TuneUp Your Software Asset Management
TuneUp Your Virtual Agent
TuneUp Your Virtual Agent - Assessment
TuneUp Your Virtual Agent – NLU (Natural Language Understanding)
TuneUp Your Virtual Agent – Performance Monitoring
TuneUp Your Virtual Agent – UX (User Experience)
Impact Delivery Instance (formerly Impact Digital Experience)
Activity Center
Activity Center Conversations
Create and manage conversations
Activity Center All Recommendations
Platform Health
Impact Developer Support
Using Developer Support
Create a Developer Support case
Manage Developer Support user access
Impact Instance Observer
Instance Observer home page
Instance Observer user configurable dashboard
Create a dashboard
Performance
Getting started with Performance charts
Anomalies detection
Configure anomaly alerts
Anomaly detection algorithm
Availability
Cloud availability
Alerts in Instance Observer
Key alerts – activation and notifications
Configure Key Alerts
Generate thresholds for Key Alerts
Manage Instance Observer alerts
Set an alert to monitor the average response time of applications
Track instance performance with the top six timely alerts – Guided users
Use popular alerts to receive notifications – Advanced and Total users
Root Cause Correlation
Configure RCC alerts
Generate RCC report
Utilizing RCC history to perform root cause analysis
Generative AI powered root cause analysis
Instance Observer Notifications
Custom payload in alerts integration
Analytics
User Experience
Manage User Experience
Track the response time of applications to monitor their performance
Triaged instance data
Reports
Help
HealthScan
Health Assessment Dashboard
Manage Health Assessment Dashboard
Monthly Health Assessment
Schedule Monthly Health Assessment scans
HealthScan definitions
Healthscan definitions updates: May 2025 store
HealthScan definitions updates: November 2024 release
HealthScan definitions updates: October hotfix
HealthScan definitions updates: August release
Value Management
Objectives and outcomes
Value reports
Value calculation for Impact Value Reports
Data Collection Toolkit
Install Data Collection Content Pack dependent plugins
Modifying the Data Collection configuration
Upgrading the Data Collection Content Pack
Impact Value Management Data Collection for APM
Install the Data Collection Pack for APM
Configure Data Collection for APM
Activate Data Collection for APM
Review APM artifacts
Impact Value Management Data Collection Content Pack for App Engine
Install the Data Collection Content Pack for App Eng
Configure Data Collection for App Engine
Activate Data Collection for App Engine
Review App Engine artifacts
Impact Value Management Data Collection Content Pack for CSM
Install the Data Collection Pack for CSM
Configure Data Collection for CSM
Activate Data Collection for CSM
Review CSM artifacts
Impact Value Management Data Collection Content Pack for SAM
Install the Data Collection Pack for SAM
Configure Data Collection for SAM
Activate Data Collection for SAM
Review SAM artifacts
Impact Value Management Data Collection Content Pack for HAM
Install the Data Collection Pack for HAM
Configure Data Collection for HAM
Activate Data Collection for HAM
Review HAM artifacts
Impact Value Management Data Collection Content Pack for ITSM
Install the Data Collection Pack ITSM
Configure Data Collection for ITSM
Activate Data Collection for ITSM
Review ITSM artifacts
Impact Value Management Data Collection Content Pack for ITOM
Install the Data Collection Pack for ITOM
Configure Data Collection for ITOM
Activate Data Collection for ITOM
Review ITOM artifacts
Impact Value Management Data Collection Content Pack for HR
Install the Data Collection Pack for HR
Configure Data Collection for HR
Activate Data Collection for HR
Review HR artifacts
Impact Value Management Data Collection Content Pack for SecOps
Install the Data Collection Pack for SecOps
Configure Data Collection for SecOps
Activate Data Collection for SecOps
Review SecOps artifacts
Impact Value Management Data Collection Content Pack for SPM
Install the Data Collection Pack for SPM
Configure Data Collection for SPM
Activate Data Collection for SPM
Review SPM artifacts
Impact Value Management Data Collection Content Pack for IRM
Install the Data Collection Pack for IRM
Configure Data Collection for IRM
Activate Data Collection for IRM
Review IRM artifacts
Product Adoption
Capabilities maps
Manage capabilities maps
Product Adoption Roadmaps
Create and publish a product adoption roadmap
Subscriptions
Training Insights
Benefits & Usage
Manage Initiative and Accelerator permissions
Request an Accelerator
Consumption Report
Additional Resources
Impact Digest
Admin Center integration
Impact User Management
Edit a role for an Impact user
Remove Impact user permissions
Mobile Executive Experience
Impact Store Application
Exploring Impact Store Application
Multi-instance support
Grant temporary instance access to your Impact Squad
Configuring the Impact Store Application
Install the Impact Store Application from the ServiceNow Store
Initiate the connection to the Impact Delivery Instance
Connect to the provider instance
Use Guided Setup to synchronize and migrate data to the Impact Store Application
Configuring Proactive Code Check
Configure the Multi-Instance Framework for Proactive Code Check
Using Impact Store Application
Impact home page
Using recommendations list in Impact home page
Impact Store Application Accelerators and Initiatives
Request Accelerators and Initiatives
Creating work items using recommendations and initiatives
Create and delete a work item using a recommendation
Create and delete a work item using an initiative
Convert an Impact entity to SPM entity as a work item
Create a work item from Impact initiative
Impact Platform Health
Impact Proactive Code Check
Use Proactive Code Check scanning
Proactive Code Check analytics
Proactive Code Check scan suite matrix
Impact store app value management
Impact Store Application product adoption
Create and publish a product adoption roadmap
Manage Capabilities Map
Manage capabilities
Capability Details Page
Impact releases

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