---
sourceDocument: Yokohama Environmental, Social, and Governance Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/environmental-social-governance

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Environmental, Social, and Governance Management

ft:clusterId :

    - esgv

bundleId :

    - esgv

workflow :

    - Technology


---

# Goals overview in the Operational Sustainability Workspace (formerly ESG Workspace)

# Goals overview in the Operational Sustainability Workspace (formerly ESG Workspace) {#ariaid-title1}

* Release version: Yokohama
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

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## Summary of Goals Overview in the Operational Sustainability Workspace (formerly ESG Workspace)

The Operational Sustainability Workspace enables organizations to set, track, and manage their Environmental, Social, and Governance (ESG) goals effectively.
By creating a goal, users can monitor their progress on key initiatives aligned with their ESG objectives.
Access the goals overview page through Operational Sustainability Workspace \> Program setup \> Goals to view comprehensive details about each goal.
Show full answer Show less  

## Key Features

* **Description:** Provides a brief overview of the goal, e.g., "Aim to be 100% carbon neutral by 2025."
* **Tracking:** Facilitates goal management by associating entities responsible for goals, displaying summaries of sub-goals, targets, and metrics related to the goal's performance.
* **Programs/Projects:** If integrated with Project Portfolio Management, this section lists associated projects and programs, including their managers and statuses.
* **Risk and Compliance Posture:** Available with Integrated Risk Management integration, this section outlines policy and control compliance status, risk profiles, and open control issues related to the goal.
* **Goals and Targets Hierarchy:** The contextual side panel displays the main goal along with its associated sub-goals and their statuses for easy navigation and management.

## Key Outcomes

By leveraging the features of the Operational Sustainability Workspace, organizations can effectively monitor their ESG goals, ensuring accountability, compliance, and strategic alignment with their sustainability initiatives. This structured approach helps organizations assess their progress and make informed decisions to enhance their ESG impact.  
Goals refer to objectives that an organization sets for itself to make an impact on
their ESG initiatives. They help you to track your progress toward the material topics that you
have identified.
When you create a goal, the overview page of the goal displays the summary of all the relevant information for the goal. To view the goals overview page for a goal, navigate to Operational Sustainability WorkspaceProgram setupGoals. You can then select and open the goal for which you want to view the information.  
The following sections are displayed on this page:

* Description
* Tracking
* Programs/Projects if you integrate with Project Portfolio Management.
* Risk and Compliance Posture if you integrate with Integrated Risk Management.
* Goals and Targets Hierarchy
{#goals-overview-page__ul_v34_x5x_lrb}  
The following image shows the overview page for a single goal.Figure 1. Goal overview page

## Description {#goals-overview-page__section_ijw_q1g_krb}

This section displays the description of the goal. For example, <kbd class="ph userinput">Aim to be 100% carbon neutral by 2025</kbd>.

## Tracking {#goals-overview-page__section_vhj_s1g_krb}

When you create a goal, you can associate an entity with the goal to enable tracking. You can view the following sections:

* In-scope entities: By associating an entity, you can identify who is responsible for the goal. This section shows the number of entities associated with the goal.
* Goals summary: Displays the total number of sub-goals associated with the goal. This section also shows the numbers of completed goals, the number of goals on track, the number of goals at risk, and the number of goals that are off-track.
* Targets summary: Displays the total number of targets. This section also shows the numbers of completed targets, the number of targets on track, the number of targets at risk, and the number of targets that are off-track.
* Metrics: Displays the different metrics associated with the goal. You can also see the number of metrics that are due in 30 days and the number of metrics that are overdue.
{#goals-overview-page__ul_ytb_xbg_krb}

You can filter the tracking section to view the data only for the goal. You can see the
roll up view to view the data of all the sub-goals. The default view is the roll up
view.

## Programs/Projects {#goals-overview-page__section_zbg_ggg_krb}

The programs and projects section only appears if you integrate with Project Portfolio Management. In this section, you can view the projects and programs
associated with the goals. You can view the managers and states of these projects and
programs.

## Risk and Compliance Posture {#goals-overview-page__section_nqw_1hg_krb}

The risk and compliance posture sections only appears if you integrate with Integrated Risk Management. In this section, you can view the following information:

* Policy compliance: The status of compliant and non-compliant policies.
* Control compliance: The status of compliant and non-compliant controls.
* Risk profile: Risk status of the goal based on the risk assessment.
* Open control issues: The number of open issues related to the goal.
{#goals-overview-page__ul_yst_nhg_krb}

## Goals and Targets Hierarchy {#goals-overview-page__section_r4d_ljg_krb}

In the Contextual side panel, you can view the main goal, the associated sub-goals, and
their statuses.

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