---
sourceDocument: Yokohama Environmental, Social, and Governance Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/environmental-social-governance

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Environmental, Social, and Governance Management

ft:clusterId :

    - esgv

bundleId :

    - esgv

workflow :

    - Technology


---

# Activate skills

# Activate Now Assist skills in ServiceNow Otto for Operational Sustainability {#ariaid-title1}

* Release version: Yokohama
* 
* Updated September 10, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Activate a skill before you can use the generative AI capabilities for ServiceNow Otto for Operational Sustainability Management.

## Before you begin

Role required: sn_nowassist_admin.nsa_admin

## Procedure

1. Navigate to AllAdmin CenterNow Assist Admin.
2. On the Now Assist Skills tab, under the Technology workflow group, select ESG.
3. On the Now Assist skills for ESG page, activate a skill by selecting Activate skill.
4. Review the details of the skills on each tab, configure the skills, and select Save and continue.  
   You can return to a previous step by using the Back button.
5. Review your choices and select Activate.  
   Your skill is configured.

## What to do next

If you have the sn_generative_ai.nsa_admin role, you can perform the following actions on Now Assist skills:

* Edit a Now Assist skill.
* Make a copy of a Now Assist skill.
* Troubleshoot a Now Assist skill.
{#activate-now-assist-skills-for-esg__ul_ywn_mjn_cfc}

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