Combined Operational Sustainability Management release notes for upgrades from Washington DC to Yokohama

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Operational Sustainability Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Washington DC to Yokohama.

Tip:

If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading Operational Sustainability Management to Yokohama

Before you upgrade to Yokohama, review these pre- and post-upgrade tasks and complete the tasks as needed.


Release	Release notes
Washington DC	No updates for this release.
Xanadu	No updates for this release.
Yokohama	No updates for this release.

New features

Between your current release family and Yokohama, new features were introduced for Operational Sustainability Management.


Release	Release notes
Washington DC	Narrative disclosures for comprehensive ESG reporting Integrate with Microsoft 365 for ServiceNow Reporting to create governed narrative disclosures. Add predefined templates for each type of disclosure. You can choose to maintain disclosures locally or link to cloud services like Microsoft OneDrive for easy accessibility. Enable collaboration and review of the disclosures. Track the metrics used in the disclosures and monitor changes to the metrics while receiving notifications to issue timely restatements. Sustainable IT dashboard enhanced with the IT footprint tab Navigate to the IT footprint tab on the Sustainable IT dashboard to view a global map showcasing the carbon footprint of your datacenters, office buildings, and more. This map highlights your most energy-efficient facilities. Formula builder enhanced for calculations in calculated metric definitions Use the formula builder to build formulae in a calculated metric definition, you can choose to build it at either the metric definition level or at the entity level. You can type and edit the formula and preview it. You can also directly import any formula that is stored in Microsoft Excel spreadsheets into a calculated metric definition. This import helps in quickly building your formula for performing calculations. Integration with Advanced risk assessments to assess ESG risks Use the ESG risk management capability to assess and evaluate ESG risks for businesses. This feature is an integration of Operational Sustainability Management with Advanced risk assessment and supports both qualitative and quantitative risk assessment methods. This integration enables entity-based risk assessments and material topics risk assessment and rolls up the risk scores for entities. With the Operational Sustainability Risk Management application, several new roles are also added. Enhanced metric data table The metric data table has been enhanced to show the complete metric definition names.
Xanadu	Track scope 3 emissions Track Scope 3 emissions using the Scope 3 dashboard to fully grasp and manage your organization's environmental impact. These emissions constitute the largest part of your greenhouse gas output, stemming from indirect sources. This comprehensive understanding aids in regulatory compliance, and obtaining full carbon footprint disclosures. After you identify your scope 3 emission sources, you can take action to mitigate the largest sources of indirect emissions. View emission factors in ESG content accelerator Use the Unified content management to automatically obtain the emission factors that are published by the standard sources. Emission factors are coefficients that quantify the emissions produced per unit of activity, material, or energy consumption. They’re crucial for calculating the amount of greenhouse gases (GHGs) or pollutants emitted into the atmosphere based on various activities. Create fiscal calendars to collect metrics from different geographical locations Collect, aggregate, and report data according to your fiscal calendars that could be different from the standard Gregorian calendar. Many global organizations might have operations in different countries that could follow their own fiscal calendars. This feature enables the entities in other locations to collect data according to their own fiscal calendars. Choose the approval flow for metrics Set the sn_esg.metric_approval property to use either a simple approval flow for your metrics and metric definitions or use the GRC: Approver Configurator to define multiple levels of approvals based on the business rule definitions. This property has two choices. If you choose the Simple option, the Approval section is enabled both on the manual metric definition form and within the metrics. Using this section, you can designate approvers directly on the metric definition form. This option has a single level of approval. If you choose the Advanced option, the Approval section is unavailable on the manual metric definition form and within the metrics, helping to prevent you from assigning approvers there. Instead, approval can be obtained by setting the approval conditions, tables, and approvers in the GRC: Approver Configurator application. This application also enables you to define multiple levels of approvals. Create ad hoc metric data tasks Handle off-cycle requests for up-to-date information on existing metric definitions and metrics by creating ad hoc metric data tasks. These tasks address off-cycle requests and provide the latest information. Metric data table Use the enhanced filters on the metric data table to filter your tasks. The filters help to show only the relevant and open tasks for data owners and approvers. Identify the energy usage and emission of every asset Use the Sustainable IT dashboard to explore models within a specific category and view the energy consumption of each asset model and all its assets, listed in descending order. This functionality provides deeper insights into your energy usage, helping you identify the models that are in use and are consuming the most energy.
Yokohama	Forecast planning and analysis Model and prepare for potential outcomes by using forecast planning analysis. With these tools, you can create, save, or visualize multiple scenarios. Formula tree Explore the calculated metric definitions by reviewing a structured and visual representation of the entire calculation chain. By using a formula tree, you can access the calculation details and view how the different metrics and emission factors are interconnected. Historical metric data Import the historical metric data by using a pre-defined import template with instructions. With this process, you can update and manage the metric data within your organization and help to ensure that all data complies with the established business rules. Dynamic filtering for Microsoft 365 for ServiceNow Reporting Filter the fields dynamically and set up dependencies by using related fields. In the Microsoft 365 add-in, you can configure fields so that cascading filters are supported dynamically. You can select a value in a field and have the related fields automatically update to show the relevant options. This process helps you to streamline data entry and improve efficiency.

Changes

Between your current release family and Yokohama, some changes were made to existing Operational Sustainability Management features.


Release	Release notes
Washington DC	Roles updated in the ESG Management application Several roles such as ESG administrator, ESG data owner, and ESG program manager have been updated in the Operational Sustainability Management. Material topic table updated The State field in the sn_esg_material_topic table has been updated to include states for risk assessment. The Review state of a material topic has also been renamed to Approval. Microsoft 365 for ServiceNow Reporting table updated The sn_esg_msoff_intg_o365_reporting_configuration table has been updated with the track_configuration field New tables added to the Operational Sustainability Management application The following new tables are added to the Operational Sustainability Management application: sn_esg_disclosure_detail sn_esg_disclosure_related_documents sn_esg_disclosure_template sn_esg_m2m_disclosure_metric_data_by_entity New table added to the GRC: Metrics application The sn_grc_metric_md_import table is added to the GRC: Metrics application. New table added to the sn_esg_msoff_intg application The sn_esg_msoff_intg_document_log table is added to the sn_esg_msoff_intg application. New tables added to the sn_esg_sustain application The following new tables are added to the sn_esg_sustain application sn_esg_sustain_map_marker_configuration sn_esg_sustain_map_data_range_configuration New tables added to the sn_esg_risk_mgmt application The following new tables are added to the sn_esg_risk_mgmt application: sn_esg_risk_mgmt_m2m_risk_goal sn_esg_risk_mgmt_m2m_risk_statement_goal New tables added to the sn_rec_pg_vertical application The following new tables are added to the sn_rec_pg_vertical application sn_rec_pg_vertical_view_config sn_rec_pg_vertical_view_group_entry sn_rec_pg_vertical_view_group sn_rec_pg_vertical_view_table New table added to the sn-formula-builder-connected application The sn_fb_connected_config table is added to the sn-formula-builder-connected application. Attributes modified in the sn_grc_metric_base_definition table The mandatory attribute has been removed from the Description column in the sn_grc_metric_base_definition table. The formula_internal column has been made read-only. Changes made to the sn_grc_metric_composite_definition table In the sn_grc_metric_composite_definition table, the formula_internal field has been set to read-only.
Xanadu	ESG program manager role enhanced The ESG program manager (sn_esg.program_manager) can now create, read, update, and delete emission factors. Changes in the metric tables Enhanced the following metric related tables with read access control lists (ACLs): Metric definition Metric Metric data Metric data task Metric data task url With this change, the following changes are in effect: Metric level Approver user or Approver group: This means that the specified user or group designated as the approver can access only the particular metric and the tables specified for which they are the approver. Multi-level approval: This means that the specified user or group designated as the approver can access only those records in the metric related tables for which they are the approver. Enable enterprise owners to access metric records: This means that an enterprise owner can access any metric related record.
Yokohama	Result types If you have the ESG manager [sn_esg.metric_manager] role, you can now configure either text, choice, or HTML format options for responses to qualitative metric data tasks that are related to manual metric definitions, including both initial and overridden responses. These options help you achieve more precision and detail in your data collection process. Metric data table filters and side panel enhancements If you have the ESG data owner [sn_esg.data_owner] role, you can now apply filters by using the filter menu and reject or approve tasks from the metric data table side panel. Data owners can now multi-submit and assign approvers to multi-approve or reject tasks, with the option to use choice and HTML response formats. Data owner assignment types If you have the ESG Manager [sn_esg.metric_manager] role, you can now configure the Data Owner Assignment type to be either simple or advanced for manual metric definitions. When you select the Simple option, the system assigns the specified Data Owner or Data Owner Group to the Metric Data Task. If you choose the Advanced assignment option, which is available with the GRC: Approver Configurator application, you can set custom configuration conditions, tables, or data owners to dynamically assign data owners. Table added to the GRC: Metrics application The following tables were added to the GRC: Metrics application: sn_grc_metric_import_job sn_grc_metric_data_import sn_grc_metric_st_import_log sn_grc_metric_st_transform_history sn_grc_metric_import_template Table added to the Unified content management application The sn_esg_content_issb_citation table was added to the Unified content management application. Table added to the Forecast planning analysis application The following tables were added to the Forecast planning analysis application: sn_grc_forecast_analysis sn_grc_forecast_context sn_grc_forecast_data sn_grc_forecast_parameter_data Database view added to the Scope 3 emissions management application The sn_esg_scope3_asset_emissions database view was added to the Scope 3 emissions management application. Changes made to the sn_grc_metric_data_task table In the sn_grc_metric_data_task table, the job_submitted, job_errors, choice, overridden_choice, html, and overridden_html columns were added. The type="string" attribute was added to the state column. Changes made to the sn_grc_metric_metric table In the sn_grc_metric_metric table, the period_date, data_owner_type, data_owner, and data_owner_group columns were added. The type="string" attribute was added to the domain_area column. Changes made to the sn_grc_metric_parent_data table In the sn_grc_metric_parent_data table, the formula_operands columns, and html columns were added. Changes made to the sn_grc_metric_base_definiton table In the sn_grc_metric_base_definiton table, the formula_tree, result_type, choice_table, choice_field, choice_condition, data_owner_assignment_type, source columns were added. The type="string" attribute was added to the frequency column. Changes made to the sn_grc_metric_data_by_entity table In the sn_grc_metric_data_by_entity table, the html column was added. Attributes modified in the sn_grc_metric_collector_data table In the sn_grc_metric_collector_data table, the display="true" attribute was removed from the collector_definition column. Attributes modified in the sn_grc_metric_data_process_queue table In the sn_grc_metric_data_process_queue table, the reference_cascade_rule="delete" attribute was added to the metric_definition column. Attributes modified in the sn_grc_metric_definition table In the sn_grc_metric_definition table, the type="string" attribute was added to the type, method_type columns. Changes made to the sn_esg_msoff_intg_o365_reporting_configuration_filter table In the sn_esg_msoff_intg_o365_reporting_configuration_filter table, the related_fields column was added. The display="true" attribute was added to the field_name column in the sn_esg_msoff_intg_o365_reporting_configuration_filter table. System properties are added to the GRC: Metrics application The following properties were added to the GRC: Metrics application: com.glide.event_manager.grc_metrics_queue.even.load.distribution.enabled com.glide.event_manager.grc_metrics_queue.claim_limit

Removed

Between your current release family and Yokohama, some Operational Sustainability Management features or functionality were removed.


Release	Release notes
Washington DC	No updates for this release.
Xanadu	No updates for this release.
Yokohama	No updates for this release.

Deprecations

Between your current release family and Yokohama, some Operational Sustainability Management features or functionality were deprecated.


Release	Release notes
Washington DC	The metric_status field has been removed from the sn_grc_metric_base_definition table. The metric_status field has been removed from the sn_grc_metric_metric table. The rollup_formula field has been deprecated from the sn_grc_metric_composite_definition table. The following tables are deprecated: sn_esg_m2m_risk_goal sn_esg_m2m_risk_statement_goal
Xanadu	Starting with the Xanadu release, the Global Reporting Initiative (GRI) content accelerator is deprecated. It will be hidden and no longer activated on new instances but will continue to be supported. The Unified content management application provides the latest experience for this functionality. Starting with the Xanadu release, the Sustainability Accounting Standards Board (SASB) content accelerator is deprecated. It will be hidden and no longer activated on new instances but will continue to be supported. The Unified content management application provides the latest experience for this functionality.
Yokohama	Business rules were deactivated and moved to common script include methods as part of GRC Metrics. For more information, see the KB article: KB1734660.

Activation information

Review information on how to activate Operational Sustainability Management.


Release	Release notes
Washington DC	Install Operational Sustainability Management by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.
Xanadu	Install Operational Sustainability Management by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.
Yokohama	Install Operational Sustainability Management by requesting it from ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Additional requirements

If any additional requirements were introduced or changed for Operational Sustainability Management we have noted them here.


Release	Release notes
Washington DC	No updates for this release.
Xanadu	No updates for this release.
Yokohama	No updates for this release.

Browser requirements

If any specific browser requirements were introduced or changed for Operational Sustainability Management we have noted them here.


Release	Release notes
Washington DC	The new formula builder feature is supported on all browsers except Safari.
Xanadu	No updates for this release.
Yokohama	No updates for this release.

Accessibility information

Review details on accessibility information for Operational Sustainability Management, such as specific requirements or compliance levels.


Release	Release notes
Washington DC	No updates for this release.
Xanadu	No updates for this release.
Yokohama	No updates for this release.

Localization information

If there are specific localization considerations for Operational Sustainability Management we have noted them here.


Release	Release notes
Washington DC	No updates for this release.
Xanadu	No updates for this release.
Yokohama	No updates for this release.

Highlight information

If there are specific highlight considerations for Operational Sustainability Management we have noted them here.


Release	Release notes
Washington DC	Create comprehensive narrative disclosures by integrating with Microsoft 365 for ServiceNow Reporting. Upload your disclosures either on your local system or on remote storage for easy accessibility. Use the IT footprint tab on the Sustainable IT dashboard to view a global map depicting the carbon footprint of your datacenters, office buildings, and so on, highlighting your most energy-efficient facilities. Use the formula builder in a calculated metric definition to create your own formulas to perform calculations for any data that you may require. Integrate with Advanced risk assessment to assess the risks to your material topics and your entities. Effectively organize the arrangement of related lists and user interface pages on a record page within specified groups to enhance overall page readability. See ESG Management for more information.
Xanadu	Track Scope 3 emissions from your value chain to gain knowledge of your environmental impact and promote compliance with evolving regulations. Create fiscal calendars to accommodate your organization’s unique fiscal calendar, providing the flexibility to collect and report data according to the defined fiscal calendars. Use the emission factors content in the ESG content accelerator. Enable ESG administrators to define either a simple approval flow or an advanced approval flow for all the metrics and metric definitions. Address off-cycle requests to collect data for existing metric definitions and metrics by creating ad hoc metric data tasks on manual metrics. See Environmental, Social, and Governance Management for more information.
Yokohama	Model and prepare for potential outcomes with what-if scenario analysis tools that can help with your strategic planning. Review the calculated metric definition data by using a formula tree so that you can access detailed information on the operands, metric definitions, metrics, and emission factors. Streamline ESG metric tracking and enable trend analysis with enhanced Metric data tasks that support choice and HTML response formats and table improvements. Import your historical metric data by using an import template to update and manage metric data within your organization. Assign data owners dynamically for metrics that are based on configurations. See Environmental, Social, and Governance Management (formerly Environmental, Social, and Governance) for more information.