Combined Healthcare Operations Core release notes for upgrades from Washington DC to Yokohama

  • Release version: Yokohama
  • Updated June 16, 2026
  • 3 minutes to read
  • Consolidated page of all release notes for Healthcare Operations Core from Washington DC to Yokohama.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Healthcare Operations Core release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Washington DC to Yokohama.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Healthcare Operations Core to Yokohama

    Before you upgrade to Yokohama, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    New features

    Between your current release family and Yokohama, new features were introduced for Healthcare Operations Core.

    Release Release notes

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Yokohama

    Care Team Portal

    Create requests for supporting service departments and maintain visibility into all requests created by you or your team. This experience can be used on a standalone portal or embedded in EMR systems.

    Healthcare Operations Case overview

    Create and customize cases for supporting service departments that can be used within the Care Team Portal.

    Healthcare organization admin experience

    Create healthcare organizations and hierarchies, add or edit members, and automatically create associated Service Model Foundation records (internal business locations).

    Changes

    Between your current release family and Yokohama, some changes were made to existing Healthcare Operations Core features.

    Release Release notes

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Removed

    Between your current release family and Yokohama, some Healthcare Operations Core features or functionality were removed.

    Release Release notes

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Deprecations

    Between your current release family and Yokohama, some Healthcare Operations Core features or functionality were deprecated.

    Release Release notes

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Activation information

    Review information on how to activate Healthcare Operations Core.

    Release Release notes

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Yokohama

    Install Healthcare Operations Core by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Additional requirements

    If any additional requirements were introduced or changed for Healthcare Operations Core we have noted them here.

    Release Release notes

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Healthcare Operations Core we have noted them here.

    Release Release notes

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Accessibility information

    Review details on accessibility information for Healthcare Operations Core, such as specific requirements or compliance levels.

    Release Release notes

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Localization information

    If there are specific localization considerations for Healthcare Operations Core we have noted them here.

    Release Release notes

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Highlight information

    If there are specific highlight considerations for Healthcare Operations Core we have noted them here.

    Release Release notes

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Yokohama

    • Gain visibility into operational cases that are related to your care team and create support requests using the Care Team Portal.
    • Expand operational cases to supporting services departments by leveraging the Healthcare Operations case type.
    • Utilize the streamlined admin experience for creating healthcare organizations and hierarchies.

    See Healthcare Operations Core for more information.