---
sourceDocument: Yokohama Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/customer-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Use the agent calendar

# Use the agent calendar {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Users with the agent calendar user role can add events to their personal calendar and
configure the calendar to show or hide different types of events.
**Related concepts**   

* [Configuring an agent calendar](https://servicenow-prod.fluidtopics.net/8TEXM7GwtNkAnwFJ4NFaEQ "Users with the agent calendar administrator role can perform several calendar configuration tasks.")
* [Managing agent calendar](https://servicenow-prod.fluidtopics.net/Yn_6Wbx2EZeLNGhVa6VuHA "Customer service agents and field service technicians can use the agent calendar to see work schedules and assignments and also add personal events such as meetings or appointments.")