Search for information using Business Portal

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read

    • Use the search feature on the business portal header and home page to find information about a question or an issue.

    Before you begin

    Role required: sn_customerservice.customer, sn_customerservice.customer_admin, sn_customerservice.partner, or sn_customerservice.partner_admin

    About this task

    The portal has a search feature that you can use to search for information across several repositories. You can use the search feature on the home page or on the business portal header.

    Procedure

    1. Navigate to the business portal.
    2. Enter a search term into the Search field.
    3. Select the search icon.
      A list of articles related to the search term is displayed.
    4. Select a link to view an article.