---
sourceDocument: Yokohama Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/customer-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Search for information using Business Portal

# Search for information using Business Portal {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use the search feature on the business portal header and home page to find information about a question or an issue.

## Before you begin

Role required: sn_customerservice.customer, sn_customerservice.customer_admin, sn_customerservice.partner, or sn_customerservice.partner_admin

## About this task

The portal has a search feature that you can use to search for information across several repositories. You can use the search feature on the home page or on the business portal header.

## Procedure

1. Navigate to the business portal.
2. Enter a search term into the Search field.
3. Select the search icon.  
   A list of articles related to the search term is displayed.
4. Select a link to view an article.