---
sourceDocument: Yokohama Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/customer-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Data classification for Install Base Management

# Data classification for Install Base Management {#ariaid-title1}

Release version: Yokohama  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Enable customers to automatically classify sensitive data for their workflows. After data is classified, users can view the type of classification associated to different fields, whether internal, restricted, confidential, or
public.
{#data-classification-for-install-base-management__table_ols_dkf_cfc__entry__4}

| Table | Field | Plugin from which the field is coming | Classification |
|-|-|-|-|
| Sold product table (sn_install_base_sold_product) | offering_type | Product Catalog Management core (sn_prd_pm) | Internal |
| Sold product table (sn_install_base_sold_product) | relationship_type | Product Catalog Management core (sn_prd_pm) | Internal |
| Sold product table (sn_install_base_sold_product) | unit_of_measurement | Product Catalog Management core (sn_prd_pm) | Confidential |
| Sold product table (sn_install_base_sold_product) | product_specification | Product Catalog Management core (sn_prd_pm) | Internal |
| Sold product table (sn_install_base_sold_product) | periodicity | Product Catalog Management core (sn_prd_pm) | Confidential |
| Sold product table (sn_install_base_sold_product) | pricing method | Product Catalog Management core (sn_prd_pm) | Confidential |
| Sold product table (sn_install_base_sold_product) | prd_offering | Product Catalog Management core (sn_prd_pm) | Internal |
| Sold product table (sn_install_base_sold_product) | service_offering | Customer Service with Service Portfolio Management (snc.csm_spm) | Internal |
| Sold product table (sn_install_base_sold_product) | household | Customer Service Household (com.snc.household) | Confidential |
| Sold product table (sn_install_base_sold_product) | service_organization | Service Organization (com.snc.service_organization) | Confidential |
| Sold product table (sn_install_base_sold_product) | provider_service_organization | Service Organization (com.snc.service_organization) | Confidential |
| Install base table (sn_install_base_item) | household | Customer Service Household (com.snc.household) | Confidential |
| Install base table (sn_install_base_item) | service_context | Proactive Customer Service Operations with Event Management (snc.proactive_cs_itom) | Internal |
| Install base table (sn_install_base_item) | health_status_last_updated | Proactive Customer Service Operations with Event Management (snc.proactive_cs_itom) | Internal |
| Install base table (sn_install_base_item) | service_context | Proactive Customer Service Operations with Event Management (snc.proactive_cs_itom) | Internal |
| Install base table (sn_install_base_item) | health_status | Proactive Customer Service Operations with Event Management (snc.proactive_cs_itom) | Confidential |
| Install base table (sn_install_base_item) | service_organization | Service Organization (com.snc.service_organization) | Confidential |
[Table 1. List of sensitive fields for sold products and install base]

{#data-classification-for-install-base-management__table_ols_dkf_cfc}