Raise a general supplier request

  • Release version: Yokohama
  • Updated November 24, 2025
  • 1 minute to read

    • Raise a general request for any common query or issue as a supplier on CBS.

    Before you begin

    Role required: sn_slm.contact

    Note:
    This role is manually assigned to anyone by the admin who has access to the Supplier Collaboration Portal.

    Procedure

    1. Navigate to Supplier Lifecycle Operations > Supplier Collaboration Portal > Raise a request.
    2. In the Categories list, go to General, and select General request.
    3. In the general request form, fill in the fields.
      Table 1. General request - supplier
      Field Description
      Who is this for? Drop-down menu to select the name of the requester.
      Supplier Name of the supplier who is raising the request.
      What can we help you with? Field to provide details of the request or the issue.
      Add attachments Option to add an attachment related to the request.
    4. Select Submit.