Raise an invoice request

  • Release version: Yokohama
  • Updated November 24, 2025
  • 1 minute to read

    • Raise an invoice request for any payment-related issues as a supplier on CBS.

    Before you begin

    Role required: sn_slm.contact

    Note:
    This role is manually assigned to anyone by the admin who has access to the Supplier Collaboration Portal.

    Procedure

    1. Navigate to Supplier Lifecycle Operations > Supplier Collaboration Portal > Raise a request.
    2. In the Categories list, go to Invoices, and select Invoice request.
    3. In the invoice request form, fill in the fields.
      Table 1. Invoice request form
      Field Description
      Supplier Name of the supplier who is raising the request.
      Invoice number Number of the invoice for which the request is raised.
      What type of request is this? The following are the options available:
      • None
      • Payment inquiry
      • Invoice inquiry
      • Expedite payment request
      • Payment terms issue
      • Invoice entry assistance
      • Other
      What can we help you with? Field to provide details of the request or the issue.
      Add attachments Option to add an attachment related to the request.
    4. Select Submit.