Import Core Business Suite configuration files

  • Release version: Yokohama
  • Updated November 17, 2025
  • 1 minute to read

    • Import the Core Business Suite configuration files into your instance to access and run the scheduled jobs required for configuring Core Business Suite applications.

    Before you begin

    Role required: admin

    Procedure

    1. Visit the ServiceNow Store website, and search for and select the Core Business Suite application.
    2. In the Supporting Links and Docs section, download the following Core Business Suite configuration files:
      • Core Business Suite Admin Setup (Update set)
      • CBS - HR Core Records Deactivator (Schedule job)
      • CBS - HR Integrations Records Deactivator (Schedule job)
      • CBS - Bulk HR RCA Approval (Schedule job)
      Note:
      If you can't find the XML files, select Show more to view the list of supporting links and docs.
    3. Import the required update sets.
      1. Navigate to All > System Update Sets > Update Sets to Commit.
      2. Under Related Links, select Import Update Set from XML.
      3. Select Choose file.
      4. Browse for the Core Business Suite Admin Setup update set file and select it.
      5. Select Upload.
        The Core Business Suite Admin Setup update set file uploads.
      6. If the Retrieved Update Sets page does not open automatically, navigate to All > System Update Sets > Retrieved Update Sets.
      7. Select the Core Business Suite Admin Setup update set file from the list.
      8. Select Preview Update Set.
      9. Select Commit Update Set.
        Once the commit is successful, the Core Business Suite Admin Setup status changes from Loaded to Committed.

        The Core Business Suite Admin Setup update set file is imported into your instance. This update set includes the following scheduled jobs:

        • Setup Core Business Suite for Employee Center
        • Add topic to taxonomy
        • Setup Core business suite Taxonomy for Employee Center
        • Sync Advanced Navigation for Core Business Suite
        • Update service records for the Core Business Suite
    4. Import scheduled jobs.
      1. Navigate to All > System Definition > Scheduled Jobs.
      2. Right-click the Name column and select Import XML.
      3. Select Choose file.
      4. Browse for the CBS - HR Core Records Deactivator scheduled job file and select it.
      5. Select Upload.
      6. Repeat the steps to upload the remaining scheduled jobs:
        • CBS - HR Integrations Records Deactivator
        • CBS - Bulk HR RCA Approval

    What to do next

    Run the scheduled jobs to configure the Core Business Suite applications. For more information, see Configure Core Business Suite applications.