--- sourceDocument: Yokohama Build or modify applications sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/application-development Release : - yokohama ft:locale : - en-US ft:publication_title : - Yokohama Build or modify applications ft:clusterId : - cadev bundleId : - cadev workflow : - Development, Data, and Analytics --- # Maintaining your application # Maintaining your application {#ariaid-title1} * Release version: Yokohama * * Updated January 30, 2025 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Maintaining your application ServiceNow provides comprehensive tools to help you maintain, monitor, and optimize your applications effectively. By using the App Builder and testing tools, you can update and verify your applications to ensure continuous proper functionality. Additionally, integrated analytics, security, and monitoring capabilities enable deeper insights and proactive management. Show full answer Show less ## Key Features * **App Builder and Testing Tools:** Enable updates and modifications to your applications with verification to maintain performance and reliability. * **Analytics and Dashboards:** Integrate data visualization and advanced analytics directly into your workspace through various tools: * **Analytics Hub:** Explore detailed indicator views with trends, predictions, breakdowns, and associated records, enhanced with targets, thresholds, and trend lines. * **Analytics Center:** Centralized access to all dashboards, visualizations, and insights within the Platform Analytics Workspace. * **Performance Analytics Dashboards:** Role-based dashboards that visualize historical and real-time process health statistics, facilitating informed decision-making. * **Performance Analytics Reporting:** Explore KPIs and generate insights with natural language queries and dynamic visualizations, eliminating the need for manual report generation. * **Application Monitoring:** Use the Application Service Dashboard to monitor application health by tracking key indicators and reducing incomplete application services through proper configuration and data completion. * **Security Operations:** Manage security incidents through an intelligent response engine that prioritizes threats based on organizational impact and automates workflows from detection to resolution and post-incident review. * **Service Mapping:** Discover and map all application services, devices, and configuration profiles, creating a comprehensive service-aware infrastructure view. * **Software Asset Management (SAM):** Systematically track, evaluate, and optimize software licenses and compliance, enabling reclamation of unused licenses, procurement, and entitlement management. ## Key Outcomes * Maintain application health and functionality with streamlined update and testing processes. * Gain actionable insights through integrated analytics tools that provide real-time and historical data visualization tailored to user roles. * Improve decision-making and operational efficiency by leveraging automated reporting and natural language analytics queries. * Enhance security posture by effectively managing security incidents with prioritized workflows and integration with IT operations. * Obtain a clear, comprehensive view of your application services and infrastructure to support better service management and impact analysis. * Optimize software licensing and compliance to reduce costs and ensure appropriate software usage. Use your app builder tool to update and modify your application. Use your testing tool to verify that your application still functions properly. ## Analytics and Dashboards {#maintaining-applications__section_maintain_polaris_ui16} |-|-| | [Performance Analytics Reporting ![Performance Analytics Reporting]() Integrate data visualization and analytics functionality into the workspace experience.](https://www.servicenow.com/docs/access?context=workspace-performance-analytics-reporting&version=yokohama&pubname=yokohama-platform-user-interface&ft:locale=en-US) | [Analytics Hub ![Analytics Hub]() Use this exploratory view of indicators for more detailed analysis. You can see trends, predictions, breakdowns, and associated records for a specific indicator.](https://www.servicenow.com/docs/access?context=c_UsePerformanceAnalyticsScorecards&version=yokohama&pubname=yokohama-now-intelligence&ft:locale=en-US) | | [Analytics Center ![Analytics Center]() Use the Platform Analytics Workspace with a single page for all the dashboards, visualizations, analytics answers, and insights on your instance.](https://www.servicenow.com/docs/access?context=analytics-center&version=yokohama&pubname=yokohama-now-intelligence&ft:locale=en-US) | [Performance Analytics Dashboards ![Performance Analytics Dashboards]() Continually visualize historical and real-time process health statistics in role-based dashboards that enable individual stakeholders to make informed decisions.](https://www.servicenow.com/docs/access?context=c_GetStartedwithPA&version=yokohama&pubname=yokohama-now-intelligence&ft:locale=en-US) | [ ] {#maintaining-applications__table_iwv_lpv_klb} ## Security {#maintaining-applications__section_ts2_52f_svb} |-|-| | [Software Asset Management Systematically track, evaluate, and manage software licenses, compliance, and optimization.](https://www.servicenow.com/docs/access?context=c_SoftwareAssetMgmt&version=yokohama&pubname=yokohama-it-asset-management&ft:locale=en-US) | [Security Operations ![Security Operations]() Bring incident data from your security tools into a structured response engine that uses intelligent workflows, automation, and a deep connection with IT to prioritize and resolve threats based on the impact they pose to your organization.](https://www.servicenow.com/docs/access?context=security-operations-landing-page&version=yokohama&pubname=yokohama-security-management&ft:locale=en-US) | | [Service Mapping ![Service Mapping]() Discover all application services in your organization and build a comprehensive map of all devices, applications, and configuration profiles used in these application services.](https://www.servicenow.com/docs/access?context=c_ServiceMappingOverview&version=yokohama&pubname=yokohama-it-operations-management&ft:locale=en-US) | | [ ] {#maintaining-applications__table_dld_5rg_svb} ## Monitoring {#maintaining-applications__section_k3g_v2f_svb} |-|-| | [Monitor application health Use the Application Service Dashboard to monitor the health state of application services. Then you can reduce the number of incomplete application services by populating them and adding any missing details.](https://www.servicenow.com/docs/access?context=app-service-dashboard&version=yokohama&pubname=yokohama-servicenow-platform&ft:locale=en-US) | | [ ] {#maintaining-applications__table_dyc_113_tvb} ## For more information {#maintaining-applications__section_npn_xb3_tvb} : You can either create a new workspace with an Analytics Center page in App Engine Studio or create a page from the Analytics Center page template. Either way, you have the same functions as the Analytics Center in the Platform Analytics Workspace. [Analytics Hub](https://www.servicenow.com/docs/access?context=c_UsePerformanceAnalyticsScorecards&version=yokohama&pubname=yokohama-now-intelligence&ft:locale=en-US) : In the Analytics Hub, analyze indicator scores by aggregating data, comparing scores, or viewing changes over time, and filter scores by breakdown. Enhance the Analytics Hub by adding targets, thresholds, trend lines, and useful comments for significant changes. [Monitor application health](https://www.servicenow.com/docs/access?context=app-service-dashboard&version=yokohama&pubname=yokohama-servicenow-platform&ft:locale=en-US) : Monitor counts indicating the health state of application services using the Application Service Dashboard. Next, reduce the number of incomplete application services by populating them and adding any missing details. To use application services effectively, ensure that application services are fully configured and populated. [Performance Analytics Dashboards](https://www.servicenow.com/docs/access?context=c_GetStartedwithPA&version=yokohama&pubname=yokohama-now-intelligence&ft:locale=en-US) : Your associates can get relevant, personalized insight by clicking a button instead of exporting data from databases and spreadsheets. You no longer manually create reports that quickly become stale and outdated. [Performance Analytics Reporting](https://www.servicenow.com/docs/access?context=workspace-performance-analytics-reporting&version=yokohama&pubname=yokohama-platform-user-interface&ft:locale=en-US) : Explore KPIs, and get answers and insights on analytics. Within the Platform Analytics Workspace, you can ask a natural language question and be shown the relevant analytics in an on-the-fly visualization, view any Next Experience dashboard that you own or has been shared with you, and create dashboards and data visualizations from your workspace runtime. [Security Operations](https://www.servicenow.com/docs/access?context=security-operations-landing-page&version=yokohama&pubname=yokohama-security-management&ft:locale=en-US) : The ServiceNow® Security Incident Response application tracks the progress of security incidents from discovery and initial analysis, through containment, eradication, and recovery, and into the final post incident review, knowledge base article creation, and closure. [Service Mapping](https://www.servicenow.com/docs/access?context=c_ServiceMappingOverview&version=yokohama&pubname=yokohama-it-operations-management&ft:locale=en-US) : Service Mapping enables IT departments of companies, organizations, and cloud companies providing platform as a service to create a service-aware view of infrastructure. [Software Asset Management](https://www.servicenow.com/docs/access?context=c_SoftwareAssetMgmt&version=yokohama&pubname=yokohama-it-asset-management&ft:locale=en-US) : The ServiceNow® Software Asset Management (SAM) application systematically tracks, evaluates, and manages software licenses, compliance, and optimization. You can reclaim unused software rights, purchase new software rights, and manage allocations for entitlements.