---
sourceDocument: Yokohama Account Lifecycle Events
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/acct-lifecycle-events

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Account Lifecycle Events

ft:clusterId :

    - actle

bundleId :

    - actle

workflow :

    - Customer and Industry


---

# Account Lifecycle Events

# Account Lifecycle Events {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The ServiceNow®
Account Lifecycle Events application enables service providers to streamline, automate, and measure critical workflows across the entire enterprise customer journey---from onboarding and adoption to renewals.
Watch this short video for an introduction to the Account Lifecycle Events application.

By embedding workflow automation into customer success management, Account Lifecycle Events helps providers enhance customer experiences, accelerate time to value, and maximize return on investment. It also fosters seamless collaboration between the accounts, sales, and delivery
teams, all within the unified ServiceNow AI Platform. 

## Get started {#account-lifecycle-events-landing__cf-app-landing-get-started}

|-|-|-|
| [Explore Account Lifecycle EventsLearn about the Account Lifecycle Events application](https://servicenow-prod.fluidtopics.net/i6mVKHKrz9NdqOYed843qA "Account Lifecycle Events enables technology industry providers to create a structured onboarding experience, define and track objectives, outcomes, milestones, and plans to achieve shared goals.") | [Account onboarding Define a structured, repeatable, onboarding experience with the preconfigured playbook.](https://servicenow-prod.fluidtopics.net/DSJwVdj5PrzPpvT6XG37Hg "Create a structured onboarding experience while enabling collaboration and transparency with internal and external stakeholders during the onboarding process.") | [Customer success Track success objectives, outcomes, help mitigate risks, and identify opportunities for expansion and renewal.](https://servicenow-prod.fluidtopics.net/vNumxk4RqHIbJV4rCjiBhg "Define and track objectives, outcomes, milestones, and plans to achieve shared goals.") |
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## Additional resources {#account-lifecycle-events-landing__section_eyd_rpv_klb}

* Learn more about what's new and changed, see the [https://www.servicenow.com/docs/access?context=account-lifecycle-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=account-lifecycle-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US).
* Log in to your ServiceNow® account and find additional information about implementing and deploying Account Lifecycle Events features at the [Best Practices Library](https://mynow.servicenow.com/now/best-practices/home).
* Access real time courses, self-paced training, and career resources at [ServiceNow University](https://learning.servicenow.com/lxp/en/pages/now-learning-get-certified?id=amap_detail&achievement_id=57c9e41087152e9024e0bb39dabb35cc&s=1&ssa=3).
* Find useful resources related to your role and explore best practices at [ServiceNow Impact](https://www.servicenow.com/impact.html).
* Connect with other Account Lifecycle Events users at [Now Community](https://www.servicenow.com/community/technology-provider/ct-p/technology).
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