---
sourceDocument: Yokohama Account Lifecycle Events
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/acct-lifecycle-events

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Account Lifecycle Events

ft:clusterId :

    - actle

bundleId :

    - actle

workflow :

    - Customer and Industry


---

# Customer success

# Customer success {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Define and track objectives, outcomes, milestones, and plans to achieve shared goals.

|-|-|
| [Explore Learn about the customer success solution](https://servicenow-prod.fluidtopics.net/fyvKoaTH8UGnsjyRnOq46A "Learn how your organization can use the customer success solution to engage with your customers, mitigate risks by running success plays, and identify opportunities for expansion and renewals.") | [Configure Configure the customer success objects](https://servicenow-prod.fluidtopics.net/EEB_Pvd645iDULV~qEyAzw "After an onboarding case has been created, you can configure and set up customer success by creating engagements, configuring success plays, and setting up the success initiative record.") |
| [Use View detailed information and status about the engagement lifecycle](https://servicenow-prod.fluidtopics.net/YUn7i4Dggvz4MVBxwsXkyA "Learn how your organization can use the customer success solution to engage with your customers, mitigate risks by running success plays, and identify opportunities for expansion and renewals.") | [Reference Get information about the data model and installed components](https://servicenow-prod.fluidtopics.net/2ib7wrB9WQJzjlJDnRJlQw "Reference topics provide additional information about Account Lifecycle Events application.") |
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{#account-lifecycle-customer-success-landing-page__table_ggl_tml_ccc}