---
sourceDocument: Yokohama Account Lifecycle Events
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/acct-lifecycle-events

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Account Lifecycle Events

ft:clusterId :

    - actle

bundleId :

    - actle

workflow :

    - Customer and Industry


---

# Configuring account onboarding

# Configuring account onboarding {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Set up and configure the Account Lifecycle Events application.  
This section covers the following:

* [Create an account onboarding case](https://servicenow-prod.fluidtopics.net/o8xwBdfNT8vk0zP4VqZxng "When the customer service agent creates an account, an account onboarding case is generated.")
* [Activate Account Lifecycle Events](https://servicenow-prod.fluidtopics.net/n~ZQLWfk3gdYGhGFr1Oorg "The Account Lifecycle Events (com.sn_acct_lc) plugin is available as a separate subscription. This plugin activates related plugins, if they aren’t already active.")
* [Set up the account onboarding playbook](https://servicenow-prod.fluidtopics.net/rG2s95DkfkheDydXQwE4SQ "Use the account onboarding playbook to import, stage, manage, and publish account data.")
* [Configure the account onboarding playbook using Playbooks](https://servicenow-prod.fluidtopics.net/5o~GE98PmWzODdTjUj2cTA "Use Playbooks in Workflow Studio to configure the Account Lifecycle Events playbook.")
* [Set up Recommended Actions for account onboarding](https://servicenow-prod.fluidtopics.net/WgLQOTntqxMdQsC1t4235w "Set up recommended actions to display relevant recommendations in the account onboarding playbook.")
* [Run scheduled job to back up staging table](https://servicenow-prod.fluidtopics.net/~jGu264DW~Zr0khLZEpHLw "You can take a backup of the data on the staging table at periodic intervals.")
{#account-lifecycle-configure__ul_bjz_l3c_j1c}