---
sourceDocument: Xanadu Retail Industry
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/retail-industry

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Retail Industry

ft:clusterId :

    - rahi

bundleId :

    - rahi

workflow :

    - Customer and Industry


---

# Retail Core

# Retail Core {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The ServiceNow® application empowers managers and associates to manage daily retail operations by automating tasks and resolving issues quickly with self-service, freeing up time to serve customers. It enables seamless
two-way communication and visibility between stores and HQ, delivering a great customer experience while enhancing staff productivity and reducing costs.
<br />

## Get started {#rahi-retail-operations-overview__cf-app-landing-get-started}

|-|-|-|
| [ExploreLearn more about the benefits of Retail Core and how it's used.](https://servicenow-prod.fluidtopics.net/g4DGPrdicgMlbMUBOIDvoA "Whether you're starting or expanding your implementation of the Retail Core application, learn more about the features available to optimize your retail organization.") | [ConfigureInstall Retail Core and configure your environment.](https://servicenow-prod.fluidtopics.net/VL8eZ1w87fnP9Sl7s5aJbQ "Plan and configure your implementation of Retail Core.") | [RequestCreate support requests for your retail organization.](https://servicenow-prod.fluidtopics.net/yl9hK4QN8to4IRVX9pGpQw "Retail Core user can create support requests using the retail case type.") |
| [ResolveResolve and track retail support requests.](https://servicenow-prod.fluidtopics.net/85jR4HPTazrmbBcQ5D5nCw "Use Retail Core to fulfill retail case support requests created for your retail organization.") | [ReferenceGet details about Retail Core components such as fields, tables, and properties.](https://servicenow-prod.fluidtopics.net/2fFpUorV5ocP2tNpBnaSbQ "Reference topics provide additional information about Retail Core components.") |   |
[ ]

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## Troubleshoot and get help {#rahi-retail-operations-overview__cf-app-landing-get-help}

* [Ask questions and explore other resources for Retail Operations in the ServiceNow Community](https://www.servicenow.com/community/)
* [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)
* [Contact Customer Service and Support](https://support.servicenow.com/now)
{#rahi-retail-operations-overview__ul_y2v_qm1_qbc}