Activate Retail Core

  • Release version: Xanadu
  • Updated August 1, 2024
  • 1 minute to read

    • You can install the Retail Core application if you have the admin role. The application includes demo data for Retail Operations and installs related ServiceNow® Store applications and plugins if they aren't already installed.

    Before you begin

    Confirm that the application and all of its associated ServiceNow® Store applications have valid ServiceNow entitlements. For more information, see Get entitlement for a ServiceNow product or application.

    Role required: admin

    About this task

    The following items are installed with Retail Core:
    • Roles
    • Tables
    • Plugins
    • ServiceNow® Store applications
    • Related Party Configurations
    For more information, see Components installed with Retail Core.

    Procedure

    1. Navigate to All > System Applications > All Available Applications > All.
    2. Find the Retail Core application using the filter criteria and search bar.
      You can search for the application by its name or ID. If you can't find the application, you might have to request it from the ServiceNow Store.

      Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    3. If you're prompted, follow the links to the ServiceNow® Store to get any additional entitlements for dependencies.
    4. Select Install.