---
sourceDocument: Xanadu Retail Industry
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/retail-industry

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Retail Industry

ft:clusterId :

    - rahi

bundleId :

    - rahi

workflow :

    - Customer and Industry


---

# Configure Business Location Service Portal for Retail Core

# Configure Business Location Service Portal for Retail Core {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Retail Core users can utilize the Business Location Service Portal to create and close retail case support requests.

Retail Core enables users to leverage the Business Location Service Portal (BLSP) available with the Customer Service Management application to manage their retail case support requests.

For more information on the Business Location Service Portal, see [Using the Business Location Service Portal](https://www.servicenow.com/docs/access?context=using-blsp-portal&version=xanadu&pubname=xanadu-customer-service-management&ft:locale=en-US).