---

 Release :

  - xanadu

ft:locale :

  - English

ft:publication_title :

  - Xanadu Retail Industry

ft:clusterId :

  - rahi

bundleId :

  - rahi

workflow :

  - Customer and Industry


---


Xanadu Retail Industry


 - [Retail](https://servicenow-prod.fluidtopics.net/r/xanadu/retail-industry/rahi-retail-industry-overview.html?contentId=txxMlhjYbx_edWjclGQtTw)
	 - [Retail Core](https://servicenow-prod.fluidtopics.net/r/xanadu/retail-industry/rahi-retail-operations-overview.html?contentId=EYfBh00WQAbVlYzywSNRzA)
		 - [Exploring Retail Core](https://servicenow-prod.fluidtopics.net/r/xanadu/retail-industry/rahi-retail-operations-explore.html?contentId=mdgNovTFx6_N7f~XUBYVDA)
			 - [Retail case](https://servicenow-prod.fluidtopics.net/r/xanadu/retail-industry/rahi-retail-case.html?contentId=61z5n6unYpoX~DPEfVE0qw)
		 - [Configuring Retail Core](https://servicenow-prod.fluidtopics.net/r/xanadu/retail-industry/rahi-retail-operations-configuring.html?contentId=eMxOai22Xh8rtuFaI1LuTg)
			 - [Activate Retail Core](https://servicenow-prod.fluidtopics.net/r/xanadu/retail-industry/rahi-retail-operations-install.html?contentId=HLuLO9aQNpUUYCOrcmhmCA)
			 - [Assign roles to Retail Core users](https://servicenow-prod.fluidtopics.net/r/xanadu/retail-industry/rahi-retail-assign-roles-users.html?contentId=YGxrWC7pEA~ZU830u_5UVA)
			 - [Configure related party configurations for retail staff](https://servicenow-prod.fluidtopics.net/r/xanadu/retail-industry/rahi-retail-configure-titles-labels.html?contentId=DRlYMzeks5A~H1zpO5dqtw)
			 - [Create a retail organization](https://servicenow-prod.fluidtopics.net/r/xanadu/retail-industry/rahi-retail-create-retail-organization.html?contentId=RTGqbgCkrx8G_m7m~NGwcg)
			 - [Add members to a retail organization](https://servicenow-prod.fluidtopics.net/r/xanadu/retail-industry/rahi-retail-add-members-to-organization.html?contentId=XS3BhPuiD7dBZMp6SN2Ljg)
			 - [Configure your organizational structure](https://servicenow-prod.fluidtopics.net/r/xanadu/retail-industry/rahi-retail-configure-organizational-structure.html?contentId=W~z3xoQM4mw7x6mG0TU3TQ)
			 - [Set up your retail support team](https://servicenow-prod.fluidtopics.net/r/xanadu/retail-industry/rahi-retail-setup-support-team.html?contentId=bNhYu43SyqDfJSckpT7DtQ)
			 - [Configure Playbooks for Retail Core](https://servicenow-prod.fluidtopics.net/r/xanadu/retail-industry/rahi-retail-configure-playbooks.html?contentId=ZDp9uOH3fRnoTPuYlo97Rg)
			 - [Configure Omnichannel communications for Retail Core](https://servicenow-prod.fluidtopics.net/r/xanadu/retail-industry/rahi-retail-configure-omnichannel.html?contentId=a5K~8L~bGSjP1164WUXrYw)
			 - [Configure Case Management for Retail Core](https://servicenow-prod.fluidtopics.net/r/xanadu/retail-industry/rahi-retail-configure-case-management.html?contentId=20Vj0fkSCn3zHd8guy~VGA)
			 - [Configure Business Location Service Portal for Retail Core](https://servicenow-prod.fluidtopics.net/r/xanadu/retail-industry/rahi-retail-configure-blsp.html?contentId=o8~mPtQOKmInnfXxbLm3og)
			 - [Configure Work Orders for Retail Core](https://servicenow-prod.fluidtopics.net/r/xanadu/retail-industry/rahi-retail-configure-work-orders.html?contentId=F2w1NbLXA~2KXy6FC1yEVA)
		 - [Create support requests for your retail organization](https://servicenow-prod.fluidtopics.net/r/xanadu/retail-industry/rahi-retail-operations-create-support-requests.html?contentId=lreTuvUXn3NvlPDvvDnHZQ)
			 - [Create a retail case](https://servicenow-prod.fluidtopics.net/r/xanadu/retail-industry/rahi-retail-create-retail-case.html?contentId=2NWeY2ItKLaUIYjbCoArKQ)
				 - [Escalate a retail case](https://servicenow-prod.fluidtopics.net/r/xanadu/retail-industry/rahi-retail-escalate-case.html?contentId=UWinfT3teKmiRWCH1JtQYw)
				 - [De-escalate a retail case](https://servicenow-prod.fluidtopics.net/r/xanadu/retail-industry/de-escalate-a-retail-case.html?contentId=chPdXYnb2PX_8grbB_7ALQ)
				 - [Add a task to a retail case](https://servicenow-prod.fluidtopics.net/r/xanadu/retail-industry/add-task-retail-case.html?contentId=lvsDX5VSwoqO0NEok0Xsfg)
			 - [Report an issue using the Business Location Service Portal](https://servicenow-prod.fluidtopics.net/r/xanadu/retail-industry/rahi-retail-report-issue-ssp.html?contentId=2xdXlalkWjpGwvAwXx_1ew)
			 - [Create a support request in CSM/FSM Workspace](https://servicenow-prod.fluidtopics.net/r/xanadu/retail-industry/rahi-retail-create-case-workspace.html?contentId=or1cluOaV9LShDL5U22~2A)
		 - [Resolve support requests for your retail organization](https://servicenow-prod.fluidtopics.net/r/xanadu/retail-industry/rahi-retail-operations-fulfill-support-requests.html?contentId=OeFuo4DLutOtHcogCWSY7Q)
			 - [Close a retail case](https://servicenow-prod.fluidtopics.net/r/xanadu/retail-industry/rahi-retail-close-retail-case.html?contentId=R~P33a23zdodRcViT7depQ)
			 - [View and close a case in BLSP](https://servicenow-prod.fluidtopics.net/r/xanadu/retail-industry/rahi-retail-closing-ssp.html?contentId=lY40pw7cq1fYeeCmJLvv7w)
			 - [Resolve a retail case in CSM/FSM Configurable Workspace](https://servicenow-prod.fluidtopics.net/r/xanadu/retail-industry/rahi-retail-resolve-workspace.html?contentId=5Iu~HvvJL7XSPF431U1aVg)
		 - [Retail Core reference](https://servicenow-prod.fluidtopics.net/r/xanadu/retail-industry/rahi-retail-operations-reference.html?contentId=cWjNbylLdWl4fa0srgI42Q)
			 - [Components installed with Retail Core](https://servicenow-prod.fluidtopics.net/r/xanadu/retail-industry/rahi-retail-operations-components-installed.html?contentId=fSq9BUkI0FA3mRBiykJMxg)
			 - [Retail Core data model](https://servicenow-prod.fluidtopics.net/r/xanadu/retail-industry/rahi-retail-data-model.html?contentId=kKxBfcQrvyEyJ6R782I0uA)
				 - [Retail Core data model tables](https://servicenow-prod.fluidtopics.net/r/xanadu/retail-industry/rahi-retail-operations-data-model-tables.html?contentId=56sGtQev6q4SYFe2~jkL9A)
			 - [Domain Separation in Retail Core](https://servicenow-prod.fluidtopics.net/r/xanadu/retail-industry/rahi-retail-domain.html?contentId=HcIoW~pDmkqeOZgVG5l98w)