Proactive Service Experience Workflows
ServiceNow® Proactive Service Experience Workflows provide a way for telecommunications, media, and technology (TMT) service providers to deliver end-to-end support, while understanding customer impact, and offering transparent communication to all parties involved in the support process.
Watch this short video for an introduction to the Proactive Service Experience Workflows application.
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Learn about how service providers and customers use Proactive Service Experience Workflows. |
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Get details about domain separation for Proactive Service Experience Workflows. |
Additional resources
- Learn more about what's new and changed, see the Proactive Service Experience Workflows release notes.
- Log in to your ServiceNow® account and find additional information about implementing and deploying Proactive Service Experience Workflows features at Now Create.
- Access real-time courses, self-paced training, and career resources at ServiceNow University
- Find useful resources related to your role and explore best practices at the Customer Success Center.
- Connect with other Proactive Service Experience Workflows users at Now Community.