---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Creating an email account

# Creating an email account {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Use email administrator to create email accounts, email filter, and create an email account for Microsoft Graph.
* **[Email accounts](https://servicenow-prod.fluidtopics.net/V1AggV3Qo4u7SpIDQy0Phg)**   
  Email accounts store the connection details and credentials the system uses to access external email servers and services.
* **[Email filters](https://servicenow-prod.fluidtopics.net/S5Dd5GwaX11IaUhI~u_9jw)**   
  Specify which inbound emails to ignore or move to a particular mailbox.
* **[Email service](https://servicenow-prod.fluidtopics.net/x6~LHov_RI5CV2F0WGJRRQ)**   
  The Email Service API provides endpoint to install the Email API on the instance.