---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Upload a push certificate to your instance

# Upload a push certificate to your instance {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Upload a push certificate to your instance so that you can use it later to connect
your iOS device to the push notification system.

## Before you begin

Using your Apple developer environment, create a push certificate and convert it to a PKCS (.p12) file. For details on generating the .p12 file with the required certificate and private key, see [Enable push notifications](http://help.apple.com/xcode/mac/current/#/devdfd3d04a1) and [Communicate with APNs using a TLS certificate](https://help.apple.com/developer-account/#/dev82a71386a) in the Apple documentation.  
Note:  
Ensure that your certificate is a push certificate and not a developer certificate. Also, if you're developing an app for testing purposes, ensure that you create a Sandbox certificate. If you're developing an app that you plan to launch in the Apple App Store, ensure that you create a Production certificate.

Role required: push_admin or admin  
Note:  
This process describes configuration used in the ServiceNow mobile app. Push Notification configuration for the current ServiceNow mobile UI can be found at [Mobile push
notifications](https://www.servicenow.com/docs/access?context=sg-mobile-push-notifications&version=xanadu&pubname=xanadu-mobile&ft:locale=en-US)

## About this task

After you create a PKCS (.p12) file that contains the iPhone developer certificate and the private key used to sign the certificate, you need to upload the file to your instance. The system uses the information in the PKCS file to communicate with the APNs.

## Procedure

1. Navigate to AllSystem DefinitionCertificates, and then click New.
2. On the form, fill in the following fields:  
   * Name: Enter a certificate name.
   * Type: Select PKCS12 Key Store.
   {#upload-push-cert__ul_v5n_lkb_sjb}
3. Attach the PKCS (.p12) file to the record.
4. Click Submit.

## What to do next

[Create a push application record for your custom app](https://servicenow-prod.fluidtopics.net/Uasca9pJX3foHO5a5gEApw "Register your customized mobile application with your instance to receive push notifications for the application.")

*[\>]: and then