---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Upgrade Details form

# Upgrade Details form {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

From the Upgrade Details form, you can review an individual record affected by the
upgrade and reconcile conflicts between the upgrade and customizations.
Figure 1. Upgrade Details form   

{#upgrademon-upgrade-details-form__entry__2}{#upgrademon-upgrade-details-form__phd_1pz_dx}{#upgrademon-upgrade-details-form__l3d_1pz_dx}{#upgrademon-upgrade-details-form__cjd_1pz_dx}{#upgrademon-upgrade-details-form__qjd_1pz_dx}

| Screen element | Description |
|-|-|
| File name | The record the system has flagged as needing to be reconciled. |
| Priority | The priority the system has assigned to resolving this conflict. Values range from one to five, with one representing the highest priority. |
| Comment | Comments to document your decisions about reconciling this record. |
| Resolution | How you elected to resolve this conflict: * Not Reviewed{#upgrademon-upgrade-details-form__bwq_swc_fx} * Reviewed - reviewed but no action yet taken{#upgrademon-upgrade-details-form__qbv_swc_fx} * Reviewed and Merged - made changes to the record to reconcile the customized and upgraded versions{#upgrademon-upgrade-details-form__s5b_twc_fx} * Reviewed and Retained - left customizations in place without update from upgrade{#upgrademon-upgrade-details-form__z3k_twc_fx} * Reviewed and Reverted - customizations discarded, record updated according to upgrade{#upgrademon-upgrade-details-form__yts_twc_fx} {#upgrademon-upgrade-details-form__omk_mwc_fx}For more information, see [Process the skipped records list](https://servicenow-prod.fluidtopics.net/AsV6nqTAf652imq_iRnB6w "If you customized or altered a record affected by this upgrade, such as a business rule or script, the upgrade generates a skip log record. You must resolve the differences between the upgraded and customized versions of the record by processing the skipped record list, or, in other terms, just processing the skipped list."). |
| Disposition | Action performed on this file during the selected upgrade: * Inserted: The system inserted a new record. * Updated: The system updated this record. * Deleted: The system deleted this record. * Skipped: The system did not change this record in order to preserve customizations. * Reverted: This record was reverted to the base version. * Table not found: The system could not find the table that contains this record. * Unchanged: The system did not change this record because the baseline component has not changed since the last release. * Skipped Manual Merge: The system did not change this record because updating it requires manual intervention. * Skipped Apply Once: The system skipped this record because it had already applied an update from an xml file in the apply once folder. * Not Latest: The system applied a change, but this change was overwritten later during the same upgrade. {#upgrademon-upgrade-details-form__ul_nkz_ldr_mz} |
| Type | The record type, for example Script include. |
| Target name | Name of the skipped record, if applicable. |
| Update set | Unused. |
| Plugin | The plugin containing this record. |
| Table | The table containing this record. |
[Table 1. Fields]