---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# System Upgrades form

# System Upgrades form {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

When an upgrade is complete, the System Upgrades form displays key statistics about the
upgrade and a related list of skipped records (the skipped list).
Figure 1. System Upgrades form   

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| Screen element | Description |
|-|-|
| From | The version of the instance before upgrading. |
| To | The version of the instance after upgrading. |
| Upgrade started | The time upgrade started. |
| Upgrade finished | The time the upgrade finished. |
| Skipped | The number of records the system did not upgrade because of conflicts between customizations and the upgrade. |
| Unchanged | The number of records in the instance unchanged by the upgrade. |
| Unchanged and customized | The number of customized records in the instance unchanged by the upgrade. |
| Skipped error | The number of records the system did not upgrade because of one or more errors. |
| Inserted | The number of records the system inserted. |
| Updated | The number of records the system successfully updated. |
| Deleted | The number of records the system deleted. |
| Total | The total number of records the system inspected and/or processed for this upgrade. |
[Table 1. Fields]