---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Resolve Conflicts form

# Resolve Conflicts form {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The Resolve Conflicts form you compare to the base system version with the customized
version of a record and reconcile the differences.
Figure 1. Resolve Conflicts form   

## Fields

The fields this form displays depend on the type of record you are reconciling.

The left column shows the records fields in the base system, including the
proposed changes that are part of the upgrade. The right column shows the fields for your
customized record.