When an upgrade is not running, the Upgrade Monitor displays information about the next
check for an available upgrade.
The Upgrade Monitor displays the next date and time when the
system will check for an available upgrade. Figure 1. Upgrade Monitor
To check immediately for an available upgrade, click Check
Now.
If one or both of the triggers for upgrading the system ('Check
distribution for possible upgrade' and 'Check database for possible upgrade') have been
customized or are missing, the Upgrade Monitor displays a warning and provides a button for
resolving the issues.
Note:
If your instance is self-hosted (not hosted by ServiceNow) this message may not necessarily indicate a problem. If
you have customized or disabled the upgrade job and want to keep that customization or
disabled state, do not click the button to fix the upgrade issue.
Figure 2. Upgrade Monitor with Issue Detected
To resolve the issues with the upgrade jobs, click Fix Upgrade
Jobs. This action reverts both upgrade triggers ('Check distribution for
possible upgrade' and 'Check database for possible upgrade') to their base
versions.
Note:
'Upgrade' job has been renamed to 'Check distribution for possible
upgrade' starting Paris. 'Check Upgrade Script' job has been renamed to
'Check database for possible upgrade' starting Paris.
